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- Tasks: Lead and inspire café teams across Edinburgh, ensuring top-notch customer service.
- Company: Join a dynamic team at Blue Arrow, a Disability Confident Employer.
- Benefits: Competitive salary, paid overtime, and growth opportunities in a supportive environment.
- Why this job: Make a real impact in a fast-paced café setting while developing your leadership skills.
- Qualifications: Experience in café management or supervisory roles, with strong leadership and organisational skills.
- Other info: Flexibility required for travel between sites; driving license essential.
The predicted salary is between 29000 - 33000 £ per year.
Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You will be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience.
Must have previous experience of working in fast-paced busy environments, working in busy café kitchen environments and fast-paced counters. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit overtime will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week.
Key Responsibilities / Requirements- Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
- Barista trained.
- Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
- Maintain 5* food quality at all times.
- Lead by example, be hands-on, motivate, and develop café teams to deliver an exceptional customer experience.
- Ensure compliance with health & safety and food hygiene standards.
- Drive continuous improvement and implement best practices.
- Following the house rules ensuring all daily checks are completed.
- Good communication with Senior Management.
- Previous experience in a similar role OR extensive hands-on experience as a Café Supervisor/Manager.
- Strong leadership skills with the ability to inspire and support teams.
- Excellent organisational and problem-solving abilities.
- A proactive, customer-focused approach.
- Full UK driving license and access to a vehicle (essential).
- Flexibility to travel between sites and adapt to business needs.
- Competitive salary based on experience.
- Paid overtime.
- Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Area Supervisor - Visitor Attraction Café Sites employer: MCCY ltd
Contact Detail:
MCCY ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Visitor Attraction Café Sites
✨Tip Number 1
Network like a pro! Reach out to your connections in the café and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific café, pop in and introduce yourself. A friendly chat with the manager can leave a lasting impression and might just lead to a job opportunity.
✨Tip Number 3
Be ready to demonstrate your skills! If you get an interview, be prepared to showcase your barista skills or even handle a mock service scenario. It’s all about proving you can deliver that 5* experience.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance to stand out. Don’t miss out!
We think you need these skills to ace Area Supervisor - Visitor Attraction Café Sites
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Supervisor role. Highlight your leadership experience in fast-paced café environments and any relevant certifications like Level 3 Food Hygiene.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved customer experiences in previous positions.
Showcase Your Flexibility: Since flexibility is key for this role, mention your willingness to adapt to different sites and hours. We want to see that you’re ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MCCY ltd
✨Know Your Cafés
Before the interview, do your homework on the cafés you'll be overseeing. Familiarise yourself with their menus, customer reviews, and any unique features. This shows your genuine interest in the role and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in fast-paced environments. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your hands-on approach and ability to inspire others.
✨Highlight Compliance Knowledge
Since maintaining health & safety and food hygiene standards is crucial, be ready to discuss your experience with these regulations. Mention any relevant certifications, like your Level 3 Food Hygiene Certificate, and how you've implemented best practices in previous roles.
✨Flexibility is Key
Emphasise your willingness to adapt to changing business needs. Share instances where you've had to adjust your schedule or approach to meet demands. This will reassure them that you're ready for the dynamic nature of the role across multiple sites.
