At a Glance
- Tasks: Deliver engaging training sessions and build relationships to boost AEG product sales.
- Company: Join McCurrach, representing the premium AEG brand in Scotland and North East England.
- Benefits: Earn up to £33,000 plus bonuses, enjoy flexible working, and receive a company car.
- Other info: Enjoy continuous development opportunities and a supportive work environment.
- Why this job: Make a real impact by empowering retail partners to confidently recommend premium products.
- Qualifications: Experience in training, retail, or sales; strong communication and relationship-building skills.
The predicted salary is between 33000 - 33000 £ per year.
Join McCurrach and represent one of the world's leading premium appliance brands. McCurrach is looking for a Retail Trainer to join our Electrolux team, representing AEG across Scotland and North East England. This exciting field-based role combines training, sales support, relationship building and brand advocacy, helping retail partners confidently recommend AEG's premium cooking, cooling and laundry solutions.
As the face of AEG within your territory, you'll work closely with retail colleagues, kitchen designers and store managers, delivering engaging product training and helping customers discover the benefits of AEG's innovative technologies. Through your expertise and influence, you'll help increase product advocacy, recommendation rates and premium product sales across the region.
What You'll Be Doing:
- Deliver engaging one-to-one and group training sessions that build confidence in AEG's cooking, cooling and laundry products.
- Work with retail teams and kitchen designers to translate product features into clear customer benefits and support premium product conversations that encourage customers to trade up to higher-value solutions.
- Develop strong relationships with retail colleagues, store managers and key stakeholders, becoming a trusted partner within your accounts.
- Gather valuable retailer, shopper and competitor insights, identify opportunities within stores and ensure AEG products are presented to a high standard.
What We're Looking For:
We're interested in people who enjoy building relationships, developing others and delivering great customer experiences. You may have experience in training, coaching, retail, field sales, product demonstrations or account management. Experience within domestic appliances, electrical retail, kitchen retail, FMCG or premium consumer brands would be beneficial, but just as important is the ability to communicate effectively, build credibility and positively influence others.
To be successful in this role, you'll be organised, commercially aware, self-motivated and comfortable working independently across a large territory. A full UK driving licence and willingness to travel extensively, including occasional overnight stays, are essential.
Why Join McCurrach?
Working with McCurrach means becoming part of a business that invests in its people and offers genuine opportunities for development. In return, you'll receive:
- Up to £33,000 per annum including a 10% performance-related bonus
- Company car and fuel card
- Flexible (SMART) working
- Continuous coaching, learning and development
- Employee Assistance Programme
- Progressive family-friendly working policies
- 23 days annual leave plus public holidays
- Annual leave purchase scheme
- The opportunity to represent AEG, part of the Electrolux Group, a globally recognised premium brand
This is a fantastic opportunity to join McCurrach, take ownership of a high-profile territory and play a key role in growing the visibility, advocacy and success of AEG across Scotland and North East England. If you're passionate about training, relationship building and helping people feel confident recommending premium products, we'd love to hear from you.
Retail Trainer in Edinburgh employer: McCurrach
At the Magnum Ice Cream Company, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and innovation. As a Customer Development Executive in Taunton, you'll enjoy competitive benefits including a tax-free lunch allowance, a company vehicle, and the opportunity to earn up to a 10% annual bonus. Join us in creating unforgettable ice cream experiences while developing your career with a supportive team that values your contributions and encourages you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Trainer in Edinburgh
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like McCurrach, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like McCurrach!
We think you need these skills to ace Retail Trainer in Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at McCurrach, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at McCurrach and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show McCurrach that you’re ready to jump in and contribute right away!
How to prepare for a job interview at McCurrach
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
