At a Glance
- Tasks: Deliver engaging training and manage events for Logitech in key London retail locations.
- Company: Join McCurrach, a dynamic company partnering with Logitech, a leader in tech innovation.
- Benefits: Earn up to £38k, enjoy bonuses, a company car, and great perks like extra holidays.
- Other info: Exciting career growth opportunities and a chance to contribute to meaningful initiatives.
- Why this job: Make an impact in retail while developing your skills in a supportive environment.
- Qualifications: Experience in retail training, strong communication skills, and a full driving licence required.
The predicted salary is between 38000 - 38000 £ per year.
Overview
Field-based (London-focused) with home working. Permanent, Full-Time. Salary up to £38k per annum plus a performance related bonus, company car & fuel card.
Are you looking for a new challenge? Join McCurrach and play a key role in delivering training and execution for Logitech — a global leader in gaming and productivity technology. This is a high-impact role combining in-store execution across key London retail locations with the creation of engaging training content and event delivery (may include occasional weekend working).
You will support the delivery of Logitech’s training strategy across the UK, working closely with the Account Manager, client stakeholders, and field team. You will support alignment between training, execution, and commercial goals and act as a key contact for training and event activity.
You will also be responsible for the following:
- Training & Delivery
- Deliver engaging 1:1 and group training sessions, both in-store and virtually.
- Coach retail teams and field colleagues to improve product knowledge and advocacy.
- Support consistent delivery of training across the field team.
- Retail Execution (London Focus)
- Drive high standards of execution across key London stores.
- Ensure strong product visibility, engagement, and brand presence.
- Share insights to inform future activity and improve performance.
- Content Creation
- Build clear, engaging training materials, including:
- One-pagers and quick reference guides.
- PowerPoint decks and structured learning content.
- Interactive and gamified tools.
- Short-form video content.
- Ensure content is aligned to product launches and campaign priorities.
Ideally, you will have experience delivering training in retail, tech, or FMCG environments, have strong capability in creating high-quality training content, be a strong communicator and presenter, have experience in supporting or delivering events, and have strong stakeholder, management, and collaboration skills.
What’s in it for you?
- Potential to earn bonus.
- 23 days paid holidays (pro rata) + public holidays.
- Annual leave purchase scheme - up to 5 extra days per year!
- Company car & fuel card.
- Life Assurance.
- Access to discounted Private Healthcare.
- Company pension scheme.
- Family-friendly working policies (such as enhanced maternity & paternity pay).
- Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!).
- Opportunity to volunteer for our McCurrach taskforces (Diversity & Inclusion; Community; Sustainability; Mental Health & Wellbeing).
- Personal development through our 'Byte' e-learning platform.
- Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being.
- Supportive company culture & values.
A full, manual driving licence is essential (with no more than 6 points or previous bans). Comfortable working occasional weekends when required.
Retail Training & Events Manager employer: McCurrach UK Ltd
At McCurrach, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Retail Training & Events Manager for Logitech, you will enjoy competitive benefits including a performance-related bonus, company car, and access to our Employee 'Perks' portal, all while working in the vibrant retail landscape of London. Join us to make a meaningful impact in a role that combines training, execution, and creativity, with ample opportunities for career advancement within a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Training & Events Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like McCurrach UK Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like McCurrach UK Ltd!
We think you need these skills to ace Retail Training & Events Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at McCurrach UK Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at McCurrach UK Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show McCurrach UK Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at McCurrach UK Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
