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- Tasks: Drive QSR growth and manage customer relationships with top delivery platforms.
- Company: Join the world's largest ice cream brand, known for innovation and fun.
- Benefits: Earn up to 10% bonus, enjoy flexible working, and 25 days holiday.
- Why this job: Make a real impact in digital commerce while enjoying ice cream every day.
- Qualifications: Strong communication skills and experience in customer management required.
- Other info: Dynamic role with opportunities for continuous learning and career development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location â South East of England (National coverage required). You will be required to work 1 day per week in Kingston upon Thames, with the remainder of the week working from home and field-based.
Salary ÂŁ45000, 10% Bonus, & other benefits.
The Magnum Ice Cream Company is the worldâs largest ice cream business and an industry leader, with iconic brands such as Wallâs, Cornetto, and Ben & Jerryâs, enjoyed in 76 countries around the globe.
As QSR Controller within the Digital Commerce team, you will take full ownership of your QSR customers that have 1â100 sites and your relationships with QSR Aggregators (such as Uber Eats, Deliveroo, and Just Eat).
You will drive QSR growth, hold full P&L accountability, and deliver sustainable short- and long-term growth through strong Joint Business Plans, financial rigour, and outstanding cross-functional collaboration with national sales and operational teams.
WHAT YOU'LL DO
- P&L responsibility for your QSR customers, including the delivery of internal metrics (Share, Volume, Turnover, Gross Margin & Profit) and all direct investment (including Marketing Investment) for your customers.
- Build strong, sustainable customer partnerships with your designated QSR and Aggregator customers.
- Build and execute competitive Joint Business Plans for relevant customers, ensuring we are competitive both in the short and medium term.
- Manage in-month performance vs forecast, working closely with Wholesaler and QSR controllers, and Customer Operations, to effectively manage accruals, pricing, range changes, and our S&OP process.
- Provide clear, timely, and actionable business reviews, inputs and updates to all relevant functions.
- Identify, recruit, and grow emerging QSR accounts to support the longâterm strategic objectives of the QSR channel.
ABOUT YOU
- Strong communication and analytical skills.
- Experience working with QSRs/Aggregators/Wholesalers/Wider OOH channels.
- Business fundamentals: strong commercial and marketing acumen, internal reporting accuracy, and stakeholder management with a track record of delivering in role.
- Customer Management â ideally from a previous commercial, customerâfacing role.
- A 'right first time' mindset, ideally with previous E2E operational and administrative experience.
- Demonstrated evidence of working in agile, fastâpaced team environments with competing priorities.
- Microsoft Office proficiency.
WHAT WE OFFER
- Earn up to 10% annual bonus!
- A company vehicle & fuel card.
- Continuous coaching, learning & development.
- Employee Assistance Programme.
- 25 days paid holiday + public holidays.
- Annual leave purchase scheme.
- Company pension scheme.
- Family-friendly working policies (such as enhanced maternity & paternity pay).
- Continuous coaching, training and career development.
Please note this role requires a full UK driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check.
Digital Commerce Account Controller in London employer: McCurrach UK Ltd
Contact Detail:
McCurrach UK Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Digital Commerce Account Controller in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with QSRs or in digital commerce. A friendly chat can lead to insider info about job openings that arenât even advertised yet.
â¨Tip Number 2
Prepare for interviews by knowing your stuff! Research the Magnum Ice Cream Company and its brands. Be ready to discuss how your skills can drive QSR growth and enhance customer partnerships.
â¨Tip Number 3
Showcase your analytical skills! Bring examples of how youâve used data to make decisions in previous roles. This will demonstrate your ability to manage P&L responsibilities effectively.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining our team at the Magnum Ice Cream Company.
We think you need these skills to ace Digital Commerce Account Controller in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Commerce Account Controller. Highlight your experience with QSRs and any relevant achievements that showcase your analytical skills and customer management expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for ice cream and how you can contribute to the Magnum Ice Cream Companyâs mission. Be sure to mention specific examples of how you've driven growth in previous roles.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. This will demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates about your application status!
How to prepare for a job interview at McCurrach UK Ltd
â¨Know Your Numbers
As a Digital Commerce Account Controller, you'll be handling P&L responsibilities. Brush up on your financial metrics like turnover, gross margin, and profit. Be ready to discuss how you've managed these in previous roles and how you can apply that knowledge here.
â¨Showcase Your Communication Skills
Strong communication is key in this role, especially when building partnerships with QSRs and Aggregators. Prepare examples of how you've successfully collaborated with different teams or stakeholders in the past. This will demonstrate your ability to foster relationships and drive growth.
â¨Understand the Market Landscape
Familiarise yourself with the QSR market and the major players like Uber Eats and Deliveroo. Being able to discuss current trends and challenges in the industry will show your passion and readiness to contribute to the company's mission of becoming the ultimate snacking company.
â¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage competing priorities. Think of specific scenarios where you've had to adapt quickly or make tough decisions. This will highlight your agile mindset and operational experience, which are crucial for this fast-paced role.