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- Tasks: Drive QSR growth and manage customer relationships with top delivery platforms.
- Company: Join the world’s largest ice cream brand, Magnum Ice Cream Company.
- Benefits: Competitive salary, bonus, company vehicle, and 25 days holiday.
- Why this job: Make a real impact in the digital commerce space while enjoying ice cream!
- Qualifications: Strong communication skills and experience with QSRs or aggregators.
- Other info: Flexible working with opportunities for continuous learning and career development.
The predicted salary is between 36000 - 60000 £ per year.
Location – South East of England (National coverage required). You will be required to work 1 day per week in Kingston upon Thames, with the remainder of the week working from home and field-based.
Salary £45000, 10% Bonus, & other benefits.
Ready to build your career with the world’s most loved ice cream brands? Passionate about creating moments of pure pleasure enjoyed by millions every day? The Magnum Ice Cream Company is the world’s largest ice cream business and an industry leader, with 19,000 expert colleagues and iconic brands such as Wall’s, Cornetto, and Ben & Jerry’s, enjoyed in 76 countries around the globe. For more than 100 years, we’ve taken pleasure seriously—delivering happiness with every lick and scoop and creating unforgettable experiences for generations of ice cream lovers. Today, we’re on a mission to become the ultimate snacking company. A place where growth, innovation, ownership mentality, and high performance are encouraged and rewarded. Where our people thrive, and where we craft extraordinary ice cream experiences that turn everyday moments into lasting memories.
As QSR Controller within the Digital Commerce team, you will take full ownership of your QSR customers that have 1–100 sites and your relationships with QSR Aggregators (such as Uber Eats, Deliveroo, and Just Eat), the beating heart of our Digital Commerce business. You will drive QSR growth, hold full P&L accountability, and deliver sustainable short- and long-term growth through strong Joint Business Plans, financial rigour, and outstanding cross-functional collaboration with national sales and operational teams. If you want to grow with us, make an impact, and shape the future of Digital Commerce in QSR, this is the place for you!
WHAT YOU’LL DO
- P&L responsibility for your QSR customers, including the delivery of internal metrics (Share, Volume, Turnover, Gross Margin & Profit) and all direct investment (including Marketing Investment) for your customers.
- Build strong, sustainable customer partnerships with your designated QSR and Aggregator customers.
- Build and execute competitive Joint Business Plans for relevant customers, ensuring we are competitive both in the short and medium term.
- Manage in-month performance vs forecast, working closely with Wholesaler and QSR controllers, and Customer Operations, to effectively manage accruals, pricing, range changes, and our S&OP process.
- Provide clear, timely, and actionable business reviews, inputs and updates to all relevant functions.
- Identify, recruit, and grow emerging QSR accounts to support the long‑term strategic objectives of the QSR channel.
ABOUT YOU
- Strong communication and analytical skills.
- Experience working with QSRs/Aggregators/Wholesalers/Wider OOH channels.
- Business fundamentals: strong commercial and marketing acumen, internal reporting accuracy, and stakeholder management with a track record of delivering in role.
- Customer Management – ideally from a previous commercial, customer‑facing role.
- A ‘right first time’ mindset, ideally with previous E2E operational and administrative experience.
- Demonstrated evidence of working in agile, fast‑paced team environments with competing priorities.
- Microsoft Office proficiency.
WHAT WE OFFER
- Earn up to 10% annual bonus!
- A company vehicle & fuel card.
- Continuous coaching, learning & development.
- Employee Assistance Programme.
- 25 days paid holiday + public holidays.
- Annual leave purchase scheme.
- Company pension scheme.
- Family-friendly working policies (such as enhanced maternity & paternity pay).
- Continuous coaching, training and career development.
This role is nationally focused but based in the South East of England. Please note this role requires a full UK driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check.
Digital Commerce Account Controller employer: McCurrach UK Ltd
Contact Detail:
McCurrach UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Commerce Account Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to QSRs and digital commerce. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research the Magnum Ice Cream Company and its brands. Show them you’re passionate about their mission and how you can contribute to their growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in P&L management and customer partnerships can drive QSR growth. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Digital Commerce Account Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Commerce Account Controller role. Highlight your experience with QSRs and any relevant achievements to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about ice cream and how your background aligns with our mission. Be genuine and let your personality come through!
Showcase Your Analytical Skills: Since this role involves P&L responsibility, make sure to highlight your analytical skills in your application. Share examples of how you've used data to drive decisions or improve performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you on the path to joining our ice cream-loving team!
How to prepare for a job interview at McCurrach UK Ltd
✨Know Your Numbers
As a Digital Commerce Account Controller, you'll be handling P&L responsibilities. Brush up on your financial metrics like turnover, gross margin, and profit. Be ready to discuss how you've managed these in previous roles and how you can apply that knowledge to drive growth for Magnum Ice Cream.
✨Showcase Your Customer Management Skills
This role requires strong customer management abilities. Prepare examples of how you've built sustainable partnerships with QSRs or similar clients. Highlight any successful Joint Business Plans you've executed and the impact they had on your previous employers.
✨Demonstrate Your Analytical Mindset
Analytical skills are key for this position. Be prepared to discuss how you've used data to inform decisions and manage performance against forecasts. Bring specific examples of how your analytical approach has led to successful outcomes in fast-paced environments.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle competing priorities. Think about past experiences where you had to juggle multiple tasks and how you prioritised effectively. This will show your potential employer that you can thrive in their agile work environment.