At a Glance
- Tasks: Manage customs clearances, handle customer queries, and support the Customs Department.
- Company: Join McCulla, a leading logistics provider with over 50 years of experience.
- Benefits: Competitive salary, additional annual leave, pension contributions, and career progression opportunities.
- Other info: Full-time role with flexible shifts and opportunities for overtime.
- Why this job: Be part of a dynamic team focused on sustainability and customer satisfaction.
- Qualifications: Experience in administration and strong organisational skills are essential.
The predicted salary is between 32598 - 39842 £ per year.
With over 50 years’ experience in the logistics industry, McCulla Ireland are one of the country’s leading providers of ambient, chilled and frozen logistics solutions throughout Ireland, the United Kingdom and Europe. We currently have Operating Centres across Northern Ireland and Ireland, with further plans for expansion. McCulla has over 300 employees working across our Transport, Warehousing, Customs and Green Bioenergy Operations.
We are looking to recruit a Customs & Customer Service Administrator to join our Lisburn Team.
About This Role
This role will require a professional individual who is highly organised, customer focused, with great attention to detail. Strong administration skills and ideally some experience or knowledge of the Customs, transport, logistics industry.
Duties:
- Data entry across multiple systems for customs clearances.
- Reporting discrepancies and maintenance of records.
- Answering customer queries via telephone & email.
- Other administration duties to support the running of the Customs Department on a daily basis.
Essential Criteria:
- Previous experience working in an administration role & dealing with customers.
- Strong administration & organisational skills.
- Able to deal tactfully with a wide variety of people.
- A positive can-do attitude and flexible approach.
- Dedication to completing a high standard of work.
- Strong IT systems experience including a sound knowledge in Microsoft applications.
Terms:
Full Time. Monday – Friday, Shift pattern, 07.30 to 4.30 Week1 / 09.00 to 18.00 Week2 (1 hour break). Overtime available.
Salary £26,500 - £30,000 DOE.
Additional Annual Leave (Service Based). Matched employee / employer pension contribution. Life & death in service insurance. Certified Training Courses. Career progression. Discounted sea crossings. Additional Company Benefits.
Belfast Blaris Industrial Estate Altona Rd, Lisburn BT27 5QB United Kingdom T: 028 9267 2211
Dublin Office Ballymount Road Lower Ballymount Cross Ind Estate Ballymount, Dublin D24 XW21 T: 00353 1 408 106
Mallusk 1B McKinney Road Mallusk, Newtownabbey BT36 4PE
Customs & Customer Service Administrator McCulla in Lisburn employer: Mcculla (Ireland) Limited
McCulla Ireland is an excellent employer, offering a supportive work culture that values teamwork and safety in the dynamic environment of our Mallusk facility. Employees benefit from competitive pay, comprehensive training, and opportunities for career advancement within the logistics sector, making it a rewarding place to grow your skills while contributing to a vital industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customs & Customer Service Administrator McCulla in Lisburn
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Mcculla (Ireland) Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Mcculla (Ireland) Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Mcculla (Ireland) Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customs & Customer Service Administrator McCulla in Lisburn
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Mcculla (Ireland) Limited:This is your chance to really connect with the team at Mcculla (Ireland) Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Mcculla (Ireland) Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Mcculla (Ireland) Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Mcculla (Ireland) Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Mcculla (Ireland) Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
