Global Process Coordinator

Overview

Global Process Coordinator – Haddenham, UK – hybrid setting

Responsibilities

• Participate in the editing and creation of training materials as needed.
• Prepare for and deliver training as needed, including preparing local Super Users to deliver end-user training.
• Answer business-related questions for End Users and local Super Users.
• Escalate challenges, questions, and issues to the Program Team, as appropriate.
• Ease the transition by coaching their peers and modeling the new behaviors.
• Provide feedback, guidance, and expertise throughout the solution design phase.
• Participate in Functional Integration Testing and Functional Unit Testing as needed.
• Support business testers to prepare for and execute SIT and UAT.
• Ensure Super Users are certified per the workstream training matrix.
• Serve as the first line of support for Super Users through hypercare.
• Identify post-go-live training or process documentation needs; support additional assignments from their GPO, GPM, or Organizational Readiness as needed.

Candidate Profile

• Bachelor’s Degree in related professional area is nice to have but not mandatory.
• Proven professional experience as a Process Coordinator, Training Lead or similar roles.
• Demonstrated knowledge and understanding of McCormick’s current business processes, their assigned functional area, and ways of working.
• Demonstrated buy-in for transformational change at McCormick and specifically Program Leo.
• Demonstrated SAP experience and ability to quickly develop a working knowledge of SAP S/4HANA.
• Proficient with Microsoft Office tools (e.g., PowerPoint, Word, Teams).
• Strong written and verbal communication skills, including presentation skills.
• Global mindset and cross-cultural competency.
• Strong organizational, analytical, and administrative skills in a deadline-driven environment.
• Aptitude and enthusiasm for learning and teaching.
• Highly flexible and adaptable to change.
• Strong team player and ability to work well within a process team.
• Demonstrated patience necessary to productively respond to end-user support needs.
• Willingness to travel.

Company

Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.

While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Schwartz.

At McCormick, we have over a 100-year legacy based on our “Power of People” principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.

To Apply

Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.