At a Glance
- Tasks: Provide top-notch customer service and promote products in-store.
- Company: Join McColls, the second largest convenience operator in the UK.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: No experience needed; just a passion for helping others.
- Other info: Flexible hours with potential for growth in a dynamic retail environment.
Overview
Required for 16.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant it will be your responsibility to ensure our customers receive the first class customer service that they have come to expect every time they visit one of our stores. It is also about talking to customers promoting various products through active selling. (Please do not worry we will train you to do this).
Responsibilities
- Till and cash operation, stock control, merchandising and assisting the store management team by maintaining a clean and well-presented store at all times.
- Build relationships with customers and colleagues to provide high standards of customer service.
Benefits
- Colleague discount
- Generous colleague saving opportunities
- Pension scheme
Notes
All other rates will be discussed at interview. Please note that only suitable applicants will be contacted. The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants this vacancy may close before the advertised date.
Contact Information
- Name: Branch Manager
- City: DURHAM
- Post: DH7 6QU
- Country: UK
- Phone: 0191 371 0845
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Retail Sales Assistant employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Sales Assistant
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McColls. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
β¨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories during the interview!
β¨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. First impressions matter, and we want to see that you take pride in your appearance, just like you would when serving customers in-store.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows us that youβre tech-savvy and know how to navigate the digital world, which is super important in retail these days.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Retail Sales Assistant role. Highlight any relevant experience or skills that match the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great candidate. Remember, weβre looking for clarity in your communication!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at McColl's Retail Group
β¨Know the Company
Before your interview, take some time to research McColls. Understand their values, what they stand for, and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Showcase Your Customer Service Skills
As a Retail Sales Assistant, customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to provide first-class service.
β¨Practice Active Selling Techniques
Since the role involves promoting products through active selling, brush up on some basic sales techniques. You might be asked how you would approach a customer to suggest a product, so having a few strategies in mind can really set you apart.
β¨Ask Questions
At the end of the interview, donβt forget to ask questions! This shows your enthusiasm for the role. You could ask about the training process, how success is measured in the role, or what a typical day looks like at McColls. Itβs a great way to engage with the interviewer.