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For Companies At a Glance
- Tasks: Deliver top-notch customer service and promote products in-store.
- Company: Join McColls, the UK's second largest convenience operator.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: No specific qualifications needed, just a passion for helping others.
- Other info: Flexible hours with potential for growth in a dynamic retail environment.
Overview
Required for 30.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant it will be your responsibility to ensure our customers receive the first class customer service that they have come to expect every time they visit one of our stores. It is also about talking to customers promoting various products through active selling. (Please do not worry we will train you to do this). Other duties will include till and cash operation, stock control, merchandising and assisting the store management team by maintaining a clean and well-presented store at all times. We are looking for people who enjoy building relationships with customers and colleagues a like.
Responsibilities
- Provide first-class customer service to customers in-store.
- Promote products through active selling; training provided.
- Operate tills and handle cash transactions.
- Manage stock control and merchandising.
- Assist the store management team by maintaining a clean and well-presented store.
- Build relationships with customers and colleagues.
Benefits
Benefits: colleague discount, generous colleague saving opportunities and pension scheme.
Notes
All other rates will be discussed at interview. Please note that only suitable applicants will be contacted. The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants this vacancy may close before the advertised date.
Contact Information
Contact Information: Name: Branch Manager
City: CHELMSFORD
Post: CM2 0LG
Country: UK
Phone: 0333 049 2480
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Retail Sales Assistant employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McColls. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. First impressions matter, especially in retail, so put your best foot forward and show them you’re ready to represent McColls.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your details go directly to the right people. Plus, it shows you’re tech-savvy and keen to join us at McColls!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any retail experience you have. We want to see how you can bring that first-class service to our customers!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Retail Sales Assistant role and how you can contribute to our team at McColls.
Show Off Your Personality: We love a bit of personality! Don’t be afraid to let your enthusiasm for retail and customer interaction come through in your application. It helps us get to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at McColl's Retail Group
✨Know the Company
Before your interview, take some time to research McColls. Understand their values, what they stand for, and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This could be resolving a complaint or helping someone find the perfect product. Make sure to highlight your communication skills!
✨Practice Active Selling Techniques
Since the role involves promoting products, think about how you can demonstrate your active selling skills during the interview. You might want to role-play a scenario where you recommend a product to a customer. This will show your potential employer that you’re proactive and confident in sales.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team dynamics, training opportunities, or how success is measured in the store. It’s a great way to engage with the interviewer and leave a lasting impression.
