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For Companies At a Glance
- Tasks: Deliver top-notch customer service and promote products in-store.
- Company: Join McColls, the second largest convenience operator in the UK.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Gain valuable retail experience while connecting with customers every day.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Flexible hours and a supportive team environment await you!
Overview
Required for 10.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK.
As a Store Colleague/Sales Assistant it will be your responsibility to ensure our customers receive the first class customer service that they have come to expect every time they visit one of our stores. It is also about talking to customers promoting various products through active selling.
Responsibilities
- Train on customer service and active selling techniques.
- Till and cash operation.
- Stock control, merchandising and assisting the store management team by maintaining a clean and well-presented store at all times.
- Work in a fun and friendly place to work and support your local community.
Benefits
- Colleague discount, generous colleague saving opportunities and pension scheme.
- All other rates will be discussed at interview.
- Please note that only suitable applicants will be contacted.
We are looking for people who enjoy building relationships with customers and colleagues a like. If this sounds like you, please apply today!
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Retail Sales Assistant employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McColls. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing first-class service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent McColls in a professional manner.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can bring that first-class service to our customers at McColls!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for genuine people who can engage with customers and promote products with enthusiasm!
Tailor Your Application: Make sure to tailor your application to the Retail Sales Assistant role. Mention specific responsibilities from the job description and how your skills match them. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application better. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at McColl's Retail Group
✨Know Your Customer Service Basics
Before your interview, brush up on the key principles of excellent customer service. Think about examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of providing first-class service, which is crucial for a Retail Sales Assistant role.
✨Familiarise Yourself with the Products
Even though training will be provided, it’s a good idea to research the types of products McColls offers. Being able to discuss these products during your interview will demonstrate your enthusiasm and readiness to engage with customers actively.
✨Practice Active Selling Techniques
Since promoting products through active selling is part of the job, think about how you would approach this in a real scenario. Prepare a few strategies or phrases you might use to encourage customers to try new products. This will help you stand out as someone who is proactive and sales-oriented.
✨Show Your Team Spirit
Retail is all about teamwork, so be ready to discuss how you work well with others. Share examples of how you've collaborated with colleagues in the past to achieve a common goal. This will highlight your ability to assist the store management team and maintain a positive store environment.
