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For Companies At a Glance
- Tasks: Provide top-notch customer service and promote products in-store.
- Company: Join McColls, the second largest convenience operator in the UK.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Build relationships with customers and gain valuable retail experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible hours with training provided to help you succeed.
Overview
Required for 8.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant it will be your responsibility to ensure our customers receive the first class customer service that they have come to expect every time they visit one of our stores. It is also about talking to customers promoting various products through active selling. (*Please do not worry we will train you to do this*).
We are looking for people who enjoy building relationships with customers and colleagues alike. If this sounds like you, please apply today!
Responsibilities
- Till and cash operation, stock control, merchandising and assisting the store management team by maintaining a clean and well-presented store at all times.
- Provide excellent customer service and actively promote products to customers.
Qualifications and Skills
- Strong customer service and communication skills.
- Ability to build relationships with customers and staff.
Benefits
- Colleague discount, generous colleague saving opportunities and pension scheme.
Notes
- All other rates will be discussed at interview.
- Please note that only suitable applicants will be contacted. The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants this vacancy may close before the advertised date.
Contact Information
- Name: Branch Manager
- City: MAIDSTONE
- Post: ME17 2HH
- Country: UK
- Phone: 01622 851911
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Retail Sales Assistant employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McColls. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during the interview!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. First impressions matter, and we want to see that you take pride in your appearance, just like you would when serving customers.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Be Personable and Relatable: Since we’re all about building relationships, let your personality shine through in your written application. Use a friendly tone and don’t be afraid to show us who you are – we love a bit of character!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention how your skills align with the responsibilities listed, especially around customer service and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at McColl's Retail Group
✨Know the Company
Before your interview, take some time to research McColls. Understand their values, what they stand for, and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about providing excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your skills.
✨Practice Active Selling Techniques
Even though McColls will train you on active selling, it’s a good idea to familiarise yourself with some basic techniques. Think about how you would promote a product to a customer and be prepared to discuss this in the interview.
✨Be Personable and Engaging
Building relationships is key in this role, so make sure to come across as friendly and approachable during your interview. Smile, maintain eye contact, and engage with your interviewer to show that you’re someone who can connect well with both customers and colleagues.
