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For Companies At a Glance
- Tasks: Deliver top-notch customer service and promote products in-store.
- Company: Join McColls, the UK's second largest convenience operator.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: No specific qualifications needed, just a passion for helping others.
- Other info: Flexible hours with potential for career growth.
Overview
Required for 28.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant it will be your responsibility to ensure our customers receive the first class customer service that they have come to expect every time they visit one of our stores. It is also about talking to customers promoting various products through active selling.
Responsibilities
- Provide first class customer service to customers in store.
- Promote products through active selling and talking to customers.
- Till and cash operation, including processing transactions accurately.
- Stock control and merchandising to maintain a well-presented store.
- Assist the store management team and maintain a clean and well-presented store at all times.
Benefits
- Colleague discount
- Generous colleague saving opportunities
- Pension scheme
Additional Information
- All other rates will be discussed at interview.
- Closing date advertised is the latest date the vacancy will close. If the maximum number of applicants is reached, the vacancy may close before the advertised date.
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Retail Sales Assistant employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McColls. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing first-class service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that Retail Sales Assistant role.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in providing top-notch customer service. We want to see how you can bring that first-class service to our stores!
Be Specific About Your Experience: When detailing your previous roles, be specific about your responsibilities and achievements. We love seeing how you've actively sold products or managed stock in past jobs.
Keep It Neat and Tidy: Just like we keep our stores well-presented, your application should be neat and easy to read. Use clear formatting and check for any typos before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at McColl's Retail Group
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about examples from your past experiences where you provided excellent service or resolved a customer's issue. This will show that you understand the importance of first-class service, which is key for a Retail Sales Assistant.
✨Familiarise Yourself with the Products
Take some time to research McColls and their product range. Being able to talk confidently about the products you’ll be promoting can really impress the interviewers. They want to see that you’re proactive and genuinely interested in helping customers find what they need.
✨Practice Active Selling Techniques
Think about how you would engage with customers to promote products. Prepare a few scenarios where you could use active selling techniques, like upselling or cross-selling. This will demonstrate your ability to connect with customers and boost sales, which is a big part of the role.
✨Show Enthusiasm for Teamwork
Retail is all about teamwork, so be ready to discuss how you work well with others. Share examples of how you've collaborated with colleagues in the past to maintain a clean and well-presented store or to achieve sales targets. This will highlight your ability to support the store management team effectively.
