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For Companies At a Glance
- Tasks: Deliver top-notch customer service and promote Post Office products.
- Company: Join McColls, the second largest convenience operator in the UK.
- Benefits: Flexible hours, community engagement, and a supportive team environment.
- Why this job: Be a vital part of your community while gaining valuable retail experience.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunity to grow within a well-established company.
Overview
Required for 24.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. Within our store network we operate a number of Post Offices which provide a valued service to the local communities and our Counter Clerks play a very important part in helping us achieve this.
Responsibilities
- As a Counter Clerk, you will be responsible for the delivery of the first class level of customer service that our customers have come to expect.
- You will also be required to build and develop sales by ensuring that our customers are kept informed of the latest products and services available from the Post Office.
Notes
The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants this vacancy may close before the advertised date. Please note: only successful candidates will be contacted.
Contact Information
- Name: Branch Manager
- City: CHIPPENHAM
- Post: SN14 0JB
- Country: UK
- Phone: 01249 654921
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Retail Counter Clerk employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Counter Clerk
✨Tip Number 1
Make sure you know the ins and outs of McColls! Research our values and what makes us tick. This way, when you walk into that interview, you can show us you're not just another candidate, but someone who truly gets what we're about.
✨Tip Number 2
Practice your customer service skills! As a Counter Clerk, you'll be the face of our brand. Role-play with a friend or family member to nail down how you'd handle different customer scenarios. We want to see your personality shine through!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows us that you take the opportunity seriously and are ready to represent McColls in style.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows us you're keen on joining the McColls family. Let's get you started on this journey!
We think you need these skills to ace Retail Counter Clerk
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this is key for a Counter Clerk role.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Counter Clerk position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at McColl's Retail Group
✨Know Your Customer Service Basics
As a Retail Counter Clerk, customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of how you've provided excellent service in the past.
✨Familiarise Yourself with McColls
Do your homework on McColls and their values. Understand their role in the community and what makes them stand out as a convenience operator. This will show your genuine interest in the company during the interview.
✨Showcase Your Sales Skills
Since building sales is part of the job, prepare to discuss how you can inform customers about new products and services. Think of ways you’ve successfully upsold or promoted items in previous roles.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the role and the team. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you. Consider asking about training opportunities or how success is measured in the role.
