Retail Counter Clerk

Retail Counter Clerk

Leominster Full-Time No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and promote Post Office products.
  • Company: Join McColl's, the UK's second largest convenience operator, serving local communities.
  • Benefits: Enjoy flexible hours with a part-time role in a friendly environment.
  • Why this job: Be part of a team that makes a real difference in your community.
  • Qualifications: No specific experience required; just bring your enthusiasm and people skills!
  • Other info: Apply quickly as positions may close early due to high demand.

Required for 26.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. Within our store network we operate a number of Post Offices which provide a valued service to the local communities and our Counter Clerks play a very important part in helping us achieve this. As a Counter Clerk, you will be responsible for the delivery of the first class level of customer service that our customers have come to expect. You will also be required to build and develop sales by ensuring that our customers are kept informed of the latest products and services available from the Post Office.

The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants this vacancy may close before the advertised date. Please note: only successful candidates will be contacted.

Contact Information

  • Name: Branch Manager
  • City: LEOMINSTER
  • Post: HR6 8JA
  • Country: UK
  • Phone: 01568 613764

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Retail Counter Clerk employer: McColl's Retail Group

At McColl's Retail Group, we are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. As a Counter Clerk in Leominster, you will enjoy the benefits of working for the second largest convenience operator in the UK, with opportunities for personal growth and development while serving your local community. Our commitment to excellent customer service and employee satisfaction makes us an outstanding employer for those seeking meaningful and rewarding employment.
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Contact Detail:

McColl's Retail Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Counter Clerk

✨Tip Number 1

Familiarise yourself with McColl's Retail Group and their values. Understanding their commitment to customer service and community engagement will help you align your approach during the interview.

✨Tip Number 2

Prepare to discuss your previous experience in retail or customer service. Think of specific examples where you provided excellent service or handled difficult situations, as these will demonstrate your suitability for the role.

✨Tip Number 3

Show enthusiasm for the role by researching the latest products and services offered by the Post Office. Being knowledgeable about what they provide will impress your interviewers and show your genuine interest.

✨Tip Number 4

Practice common interview questions related to teamwork and customer interaction. Being able to articulate your thoughts clearly will help you stand out as a confident candidate who can contribute positively to the team.

We think you need these skills to ace Retail Counter Clerk

Customer Service Skills
Communication Skills
Sales Skills
Attention to Detail
Cash Handling
Product Knowledge
Time Management
Teamwork
Problem-Solving Skills
Adaptability
Basic IT Skills
Multitasking
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Retail Counter Clerk at McColl's. Highlight your customer service skills and any relevant experience in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to provide excellent customer service and any previous retail experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at McColl's and how you can contribute to their success.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at McColl's Retail Group

✨Showcase Your Customer Service Skills

As a Retail Counter Clerk, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.

✨Familiarise Yourself with the Company

Research McColl's Retail Group and understand their values and services, especially regarding their Post Office operations. This knowledge will help you demonstrate your genuine interest in the role and align your answers with the company's mission.

✨Prepare for Common Interview Questions

Anticipate questions related to sales, teamwork, and handling customer complaints. Practising your responses can help you feel more confident and articulate during the interview.

✨Dress Appropriately

First impressions matter! Dress smartly and professionally for your interview. This shows respect for the opportunity and reflects your understanding of the retail environment.

Retail Counter Clerk
McColl's Retail Group
Location: Leominster
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