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- Tasks: Assist customers with mailing, bill payments, and various postal services.
- Company: Join Morrisons, a community-focused retailer with over 1,000 convenience stores.
- Benefits: Enjoy 28 days holiday, 15% store discount, and career development opportunities.
- Why this job: Be part of a friendly team that values customer service and community engagement.
- Qualifications: No specific experience required; just a passion for helping others and using technology.
- Other info: A financial check is mandatory for this role.
The predicted salary is between 20000 - 28000 £ per year.
Join to apply for the Post Office Counter Clerk role at McColl\’s Retail Group
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Join to apply for the Post Office Counter Clerk role at McColl\’s Retail Group
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Do you enjoy working within your local community? Do you want to offer a first class service? We are looking for Post Office Clerks to work in your local Morrisons Daily store.
As a Post Office Clerk you will be trained to cover various tasks including:
- Selling stamps, weighing, measuring and mailing letters and parcels
- Sending mail abroad or urgent and valuable mail
- Bill payments and Car tax disc renewals
- Checking applications for driving licenses
- Passport applications
- Pensions and benefits
In return for your hard work we will offer you:
- 28 days holiday (pro rata and including bank holidays)
- 15% discount in our Supermarkets and Convenience Stores
- Career progression and development opportunities
- Contributory Pension
Youll Be The Kind Of Person Who
- Loves going above and beyond for our customers
- Comfortable using new technology and systems
- Confident handling cash
- Works fast paced with high attention to detail
- Likes to use your own initiative to help support and resolve customer queries
Please note: For our Post Office Clerk roles, you are required to undergo a P250 check as part of your employment, and this does include a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to commence employment.
What happens next?
Click apply today to join our team – it only takes a couple of minutes! Well contact you soon, so please check your emails and phone regularly.
We want to provide everyone with the opportunity to succeed in their role and career with us. Its one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.
About The Company
Morrisons acquired the McColls business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents.
Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so were always available when customers need us.
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Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Customer Service
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Industries
Administrative and Support Services
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Post Office Counter Clerk employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk
✨Tip Number 1
Familiarise yourself with the services offered at your local Post Office. Understanding the various tasks, such as bill payments and passport applications, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your suitability for a position that requires excellent service.
✨Tip Number 3
Practice using technology and cash handling systems if you're not already familiar. Being comfortable with these tools is crucial for a fast-paced role like a Post Office Clerk.
✨Tip Number 4
Research McColl's Retail Group and their values. Understanding their mission to be 'Your Favourite Neighbourhood Shop' can help you align your answers with their goals during the interview process.
We think you need these skills to ace Post Office Counter Clerk
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Post Office Counter Clerk position. Understand the key responsibilities and required skills, such as customer service and cash handling.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service roles or experience with cash handling, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your commitment to providing excellent customer service and your ability to work in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at McColl's Retail Group
✨Show Your Community Spirit
Since the role involves working within the local community, express your enthusiasm for community engagement. Share any relevant experiences where you've contributed to your community or provided excellent customer service.
✨Demonstrate Attention to Detail
As a Post Office Counter Clerk, you'll need to handle various tasks accurately. Prepare examples of how you've successfully managed detailed tasks in previous roles, highlighting your ability to work efficiently under pressure.
✨Familiarise Yourself with Technology
The job requires comfort with new technology and systems. Brush up on any relevant software or tools you might encounter, and be ready to discuss your experience with technology during the interview.
✨Prepare for Customer Scenarios
Think about potential customer queries you might face in this role. Prepare responses that showcase your problem-solving skills and willingness to go above and beyond for customers, as this is a key aspect of the job.
