At a Glance
- Tasks: Deliver top-notch customer service and promote products in-store.
- Company: Join McColls, the UK's second largest convenience operator.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: No specific experience needed, just a passion for helping others.
- Other info: Flexible hours with a chance to grow your retail skills.
The predicted salary is between 10 - 13 Β£ per hour.
Required for 12.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant it will be your responsibility to ensure our customers receive the first class customer service that they have come to expect every time they visit one of our stores. It is also about talking to customers promoting various products through active selling.
Responsibilities:
- Provide first class customer service to customers in-store.
- Promote products through active selling and upsell where appropriate.
- Till and cash operation.
- Stock control and merchandising.
- Assist the store management team by maintaining a clean and well-presented store at all times.
- Build relationships with customers and colleagues.
Benefits: colleague discount, generous colleague saving opportunities and pension scheme.
All other rates will be discussed at interview. Please note that only suitable applicants will be contacted. The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants this vacancy may close before the advertised date.
Retail Sales Assistant in Mildenhall employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Sales Assistant in Mildenhall
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McColls. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their success.
β¨Tip Number 2
Practice your customer service skills! Since the role is all about providing first-class service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with the hiring team.
β¨Tip Number 3
Show off your selling skills! Brush up on your upselling techniques and be prepared to discuss how you can promote products effectively. Think of ways you could engage customers and make their shopping experience even better.
β¨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. Plus, who doesnβt love a smooth application process?
We think you need these skills to ace Retail Sales Assistant in Mildenhall
Some tips for your application π«‘
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in providing top-notch customer service. We want to see how you can bring that first-class service to our customers at McColls!
Be Enthusiastic About Sales: Let us know how passionate you are about promoting products and upselling. Share any relevant experiences where you've successfully engaged customers and boosted sales β we love a proactive approach!
Keep It Neat and Professional: Your written application should be tidy and easy to read. Use clear language and check for any spelling or grammar mistakes. A well-presented application shows us you care about the details, just like we do in-store.
Apply Through Our Website: We encourage you to submit your application through our website. Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts!
How to prepare for a job interview at McColl's Retail Group
β¨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about examples from your past experiences where you provided excellent service or resolved a customer issue. This will show that you understand the importance of first-class service, which is key for a Retail Sales Assistant.
β¨Show Off Your Selling Skills
Since promoting products and upselling is part of the role, prepare to discuss how you've successfully sold products in the past. Maybe you have a story about a time you convinced a friend to try something new. Be ready to share these anecdotes to demonstrate your active selling abilities.
β¨Familiarise Yourself with McColls
Do a bit of research on McColls and their product range. Knowing what they sell and their store values can help you tailor your answers during the interview. It shows genuine interest and helps you connect your skills to their needs.
β¨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.