At a Glance
- Tasks: Deliver top-notch customer service and promote products in a fun retail environment.
- Company: Join McColls, the second largest convenience operator in the UK.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Be part of a friendly team and make a difference in your local community.
- Qualifications: No experience needed; just bring your enthusiasm for customer interaction.
- Other info: Flexible hours with excellent in-house development opportunities.
The predicted salary is between 10 - 13 Β£ per hour.
Required for 10.00 hours per week. Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant, it will be your responsibility to ensure our customers receive the first-class customer service that they have come to expect every time they visit one of our stores.
It is also about talking to customers and promoting various products through active selling (Please do not worry we will train you to do this). Other duties will include:
- Till and cash operation
- Stock control
- Merchandising
- Assisting the store management team by maintaining a clean and well-presented store at all times
As well as working for a company that can offer you an excellent in-house development scheme and a fun and friendly place to work, we also want our colleagues to feel proud of their role within the local community. We are looking for people who enjoy building relationships with customers and colleagues alike.
Benefits include colleague discount, generous colleague saving opportunities, and a pension scheme. All other rates will be discussed at interview. Please note that only suitable applicants will be contacted. The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants, this vacancy may close before the advertised date.
Retail Sales Assistant in Falkirk employer: McColl's Retail Group
Contact Detail:
McColl's Retail Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Sales Assistant in Falkirk
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McColls. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
β¨Tip Number 2
Practice your customer service skills! Since the role is all about providing first-class service, think of examples from your past experiences where you've gone above and beyond for customers. We want you to shine during those interviews!
β¨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent McColls in a professional manner.
β¨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. Itβs the best way to ensure your application gets seen by the right people and helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Retail Sales Assistant in Falkirk
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Retail Sales Assistant role. Highlight any relevant experience you have with customer service or sales, and mention how you can contribute to our team at McColls. We love seeing applicants who understand what weβre all about!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why youβd be a great fit for the role without wading through unnecessary fluff.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application directly. Plus, it shows that youβre keen on joining our team at McColls. We canβt wait to hear from you!
How to prepare for a job interview at McColl's Retail Group
β¨Know Your Customer Service Basics
Since the role is all about providing first-class customer service, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer, as this will show your potential employer that you understand the importance of customer satisfaction.
β¨Familiarise Yourself with the Products
Even though training will be provided, having a basic understanding of the products McColls offers can give you an edge. Research common items sold in convenience stores and think about how you might promote them to customers.
β¨Practice Active Selling Techniques
Active selling is key in this role, so practice how you would engage customers. Role-play scenarios with a friend or family member where you suggest products based on their needs. This will help you feel more confident during the interview.
β¨Show Your Team Spirit
McColls values teamwork, so be ready to discuss how you work well with others. Share examples of past experiences where you collaborated with colleagues to achieve a goal or improve customer service, highlighting your ability to build relationships.