Marketing and Business Administrator in Belfast

Location: Office based/Hybrid, Belfast / Newtownabbey

Employment Type: Full-time / Part-time considered

Industry: Environmental Services

We invite applications from organised, proactive and commercially aware candidates with experience in marketing, administration, client communications and business support. This is a varied role, combining marketing coordination with day-to-day business administration duties to support the smooth operation and continued growth of McCloy Consulting.

About Us

McCloy Consulting is a leading environmental consultancy specialising in water and environmental management solutions. We work across a range of public and private sector projects throughout Northern Ireland, Ireland, England, Scotland and Wales, with expertise including flood risk assessment, drainage design, SuDS, nature-based solutions, hydrology, contaminated land, civil infrastructure and environmental assessment.

We are seeking a capable Marketing & Business Administrator to join our team and provide high-quality support across marketing, communications, administration, quality systems and general business operations.

Role Overview

As Marketing & Business Administrator, you will support the company’s marketing activity while also assisting with the day-to-day administrative requirements of a busy environmental consultancy. The role will involve:

• Coordinating website and social media content
• Supporting newsletters and client communications
• Maintaining databases
• Assisting with tenders and procurement portals
• Helping with invoicing and credit control
• Ensuring administrative systems are well organised and up to date

This role would suit someone who is highly organised, confident using digital tools, comfortable communicating with clients and colleagues, and able to manage competing priorities in a professional office environment.

Key Responsibilities

• Support the planning, coordination and delivery of marketing activities in line with agreed budgets, timescales and business objectives.
• Update website content, news items, project summaries and service pages as required.
• Assist with the preparation and issue of client newsletters, email updates and marketing material.
• Maintain and update client, contact and stakeholder databases.
• Coordinate social media content, including LinkedIn posts, project updates, recruitment adverts and company news.
• Support the preparation of case studies, capability statements, tender CVs, staff profiles and other business development material.
• Monitor and identify relevant public sector opportunities and procurement notices.
• Assist with maintaining consistent company branding across documents, templates and digital channels.
• Track and report on basic marketing performance, including engagement, enquiries and campaign outcomes.

• Provide general administrative support to directors, managers and technical staff.
• Deal professionally with clients, suppliers, visitors and other stakeholders by telephone, email and in person.
• Maintain filing systems, electronic records, customer information and supplier documentation.
• Respond to general enquiries and direct correspondence to the appropriate team member.
• Assist with travel, meetings, events, training bookings and office coordination.
• Support economical use of office supplies and maintain good housekeeping standards.

• Assist with maintaining company procedures, policies and management system documentation.
• Support administration relating to Quality, Environmental and Health & Safety systems.
• Assist with procurement platforms, supplier questionnaires and audit preparation.
• Help maintain records for training, accreditations, insurances, certifications and compliance documentation.
• Support internal communications relating to company procedures, updates and staff resources.

• Undertake duties in accordance with company policies, including Health & Safety and Equal Opportunities requirements.
• Highlight opportunities for improvement in administration, marketing, systems and client communications.
• Undertake any other duties within the competence of the post holder that support the effective delivery of the role.

Qualifications & Skills

• GCSE Maths and English at Grade C or above, or equivalent.
• Previous experience in an administration, marketing, business support or office coordination role.
• Strong IT skills, including Microsoft Word, Excel, Outlook and general digital platforms.
• Excellent written and verbal communication skills.
• Strong planning, organisation and time-management skills.
• Ability to work accurately with documents, records, databases and numerical information.
• Professional manner when dealing with clients, suppliers and colleagues.
• Positive, flexible and proactive “can do” approach.
• Ability to use initiative, take responsibility and manage deadlines.
• Relevant higher qualification in business administration, marketing, communications or a related field.
• Experience of website updates, newsletters, LinkedIn content or other digital marketing activity.
• Experience using CRM systems, email marketing platforms, Canva, WordPress or similar tools.
• Experience supporting tenders, public sector portals, procurement questionnaires or supplier frameworks.
• Experience maintaining quality, environmental or health and safety management system documentation.

Why Join Us?

• Competitive salary based on experience and qualifications.
• Office based or hybrid working.
• Opportunity to support a growing consultancy working on sustainable infrastructure, water and environmental projects.
• Varied role across marketing, administration, client communications and business systems.
• Supportive and collaborative team culture.
• Training and professional development opportunities.
• Opportunity to make a direct contribution to business growth, profile raising and operational improvement.

Company benefits

• We understand the needs of the individual in an ever more demanding world and will consider flexible start and finish times, along with providing generous annual leave package.
• We provide a generous contributory pension plan.
• We believe in employee training to make sure that you make the most of your talents specific to your role within the company.
• For individuals who demonstrate continued service we will consider how we can support you financially if you would like to undertake further professional qualifications.
• We cover the cost of membership fees of one relevant professional institution at membership / chartered / examined level relevant to your job role.