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- Tasks: Deliver outstanding service by maintaining and repairing heavy equipment for our customers.
- Company: Join a leading company in the heavy equipment industry with a focus on quality service.
- Benefits: Competitive pay, travel opportunities, and hands-on experience in a dynamic environment.
- Why this job: Make a real difference by ensuring top-notch performance of essential machinery.
- Qualifications: Mechanical skills, teamwork attitude, and a commitment to quality service.
- Other info: Opportunity for growth and learning in a fast-paced, supportive team.
The predicted salary is between 30000 - 42000 £ per year.
The top priority of all Service Staff is the delivery of outstanding service to our Customers. The Service Engineer is responsible for routine maintenance, repairing, troubleshooting, adjusting, overhauling, training and servicing McCloskey product lines as well as other heavy equipment for external and internal customers. This position works under both general and specific direction and reports to the Service Manager of McCloskey International. Please be advised job description is non exhaustive and employees may be transferred to other area of the business when necessary.
Main Tasks and Responsibilities
- Organise client service requirements including organising parts, materials and consumables for repairs, service and maintenance work on client equipment.
- Regular communication with relevant dealers/customers and advise of progress.
- Diagnose and inspect equipment to detect faults or malfunctions using computerized and other testing equipment to determine extent of repair required.
- Adjust equipment and repair or replace defective parts, components or systems, using hand and power tools.
- Clean, lubricate and perform other routine maintenance work on equipment.
- Attach components and adjust new equipment including any RD developments/retrofits.
- Set up of new equipment on site.
- Conduct work both in-shop as well as on the road service calls to customer locations as needed.
- Responsible for ensuring all time and materials used in the repair of any machines has been properly documented and invoiced as required, both on-site and internally.
- Responsible for ensuring machine performance after repair meets or exceeds McCloskey International specifications.
- Review warranty issues to identify and report back areas for improvement and to assist with the identification of related production issues.
Desired Education and Background
- Ability to work in a fast paced, quality-production environment.
- Able to read and interpret documents such as SOPS, drawings and procedural manuals.
- Good communication skills and teamwork attitude and conduct themselves professionally.
- Strong mechanical skills required ideally with apprenticeship and 2 years+ experience.
- Willing to work overtime as required including weekends and overnight stays.
- Commitment to regular travel.
- A valid clean drivers license and up-to-date passport.
Service Engineer employer: McCloskey International (MPP Global)
Contact Detail:
McCloskey International (MPP Global) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, bring along examples of your work. We’re talking about photos of equipment you’ve serviced or testimonials from satisfied customers. It’s all about proving you can deliver outstanding service!
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios you might face as a Service Engineer, like diagnosing faults or handling customer complaints. We want you to feel confident and ready to showcase your problem-solving skills when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical skills and any relevant experience in your application. We want to see how you can bring your expertise to the Service Engineer role, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this position. Use keywords from the job description to show us that you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at McCloskey International (MPP Global)
✨Know Your Stuff
Make sure you brush up on McCloskey product lines and heavy equipment. Familiarise yourself with common faults and maintenance procedures. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since regular communication with customers and dealers is key, practice how you would explain technical issues in simple terms. Think of examples where you've successfully communicated complex information before – this will highlight your ability to connect with clients.
✨Demonstrate Your Problem-Solving Skills
Prepare for scenario-based questions where you might need to diagnose a fault or suggest a repair. Think through past experiences where you’ve had to troubleshoot equipment and be ready to discuss your thought process.
✨Be Ready for the Road
Since the role involves travel and on-site service calls, express your willingness to adapt to different environments. Share any previous experiences you have with working away from home or managing time effectively while on the road.
