Team Manager

Team Manager

Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
mcch

At a Glance

  • Tasks: Lead a team to support adults with mental health needs and promote independence.
  • Company: Join a compassionate organisation dedicated to making a difference in people's lives.
  • Benefits: Full-time role with a supportive work culture and opportunities for professional growth.
  • Other info: Guaranteed interview for candidates with disabilities who meet essential criteria.
  • Why this job: Make a real impact every day while developing your leadership skills.
  • Qualifications: Experience in social care or mental health, with a Level 3 Diploma preferred.

The predicted salary is between 30000 - 40000 ÂŁ per year.

We’re looking for a passionate and confident Team Manager to lead one of our mental health supported living services in Maidstone. This is a rewarding opportunity to make a real difference in people’s lives every single day.

At Pippin Court, a modern service made up of self‑contained flats, you’ll oversee support for 11 adults with mental health needs. The team works closely with each person to help them live as independently as possible, stay well, and remain out of hospital – all in the safety and comfort of their own home.

As Team Manager, you’ll lead, inspire and develop a dedicated staff team, ensuring people receive high‑quality, person‑centred support. You’ll be hands‑on, approachable and supportive, while also making sure the service runs smoothly, meets its contracts, and delivers excellent standards of care.

If you’re looking for a role where you can combine leadership with purpose, build a strong team, and truly change lives, this could be the perfect next step for you.

As a Team Manager, You Will:

  • Support the Service Manager to keep the service running smoothly
  • Lead, coach, and support staff to deliver person‑centred, recovery‑focused support
  • Carry out staff supervisions, spot checks, and competency reviews
  • Make sure support plans and risk assessments are up to date and meaningful
  • Promote people’s rights, choices, and independence
  • Work with families, carers, health professionals, and other services (with consent)
  • Help people access community activities, education, work, and social opportunities
  • Ensure records are accurate and kept up to date using Nourish or similar systems
  • Support people to attend health appointments and follow medicines protocols
  • Help with recruitment, inductions, rotas, training, and absence management
  • Take part in the on‑call rota and respond to incidents or safeguarding concerns
  • Promote a kind, inclusive, and safe workplace culture

Hours: Full time 39 hours per week.

Location: This service is located in Maidstone.

About You:

  • At least 2 years’ experience in social care or mental health services
  • Experience supporting adults with mental health needs
  • A Level 3 Diploma in Health & Social Care (or willingness to work towards it)
  • A Level 3 Diploma in Leadership & Management (or willingness to work towards it)
  • Good understanding of safeguarding, mental capacity, and quality standards
  • Confidence working with risk, crisis planning, and multi‑agency teams
  • Good communication and IT skills (Word, Excel, Outlook, Teams, care systems)
  • A caring, honest, and positive approach

Desirable (but Not Essential):

  • A full manual driving licence
  • Experience with trauma‑informed practice and de‑escalation
  • Knowledge of recovery‑focused and strengths‑based approaches
  • Experience supporting service improvement, audits, or action plans

Choice Support is Disability Confident which is a scheme run by the Department of Work and Pensions. As part of our commitment, we operate a guaranteed interview scheme – all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview. If you consider yourself to have a disability or long‑term chronic health condition or if you require any adjustments/support during the application/selection process, please contact us so that we can discuss your needs with you.

Team Manager employer: mcch

At Pippin Court, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of individuals with mental health needs. Our supportive work culture fosters professional growth and development, offering comprehensive training and leadership opportunities while ensuring a safe and inclusive environment for both staff and residents. Located in Maidstone, our modern service provides a unique chance to lead a passionate team in delivering high-quality, person-centred care, making every day rewarding and fulfilling.
mcch

Contact Detail:

mcch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the mental health sector and let them know you're on the lookout for a Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to leadership and person-centred care. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

✨Tip Number 3

Showcase your passion for mental health support during interviews. Share personal stories or experiences that highlight your commitment to helping others live independently and your understanding of recovery-focused approaches.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Team Manager

Leadership Skills
Coaching Skills
Person-Centred Support
Risk Assessment
Safeguarding Knowledge
Communication Skills
IT Skills (Word, Excel, Outlook, Teams)
Crisis Planning
Multi-Agency Collaboration
Staff Supervision
Recruitment and Induction
Training and Development
Understanding of Mental Health Needs
Experience in Social Care
Positive Approach

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for mental health shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that led you to this field.

Tailor Your CV: Make sure your CV is tailored to the Team Manager role. Highlight your relevant experience in social care and leadership, and don’t forget to mention any qualifications like the Level 3 Diploma in Health & Social Care. We love seeing how you fit into our vision!

Be Person-Centred: In your written application, emphasise your commitment to person-centred support. Share examples of how you've helped individuals maintain their independence and well-being, as this aligns perfectly with what we value at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at mcch

✨Know Your Stuff

Make sure you understand the role of a Team Manager in a mental health setting. Familiarise yourself with person-centred care, recovery-focused support, and the specific needs of adults with mental health challenges. This knowledge will help you answer questions confidently and show your passion for the role.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or supported staff development. Highlight how you’ve inspired others, managed conflicts, or improved service delivery. This will demonstrate your capability to lead and motivate a dedicated staff team.

✨Be Person-Centred

During the interview, emphasise your commitment to promoting independence and choice for the individuals you’ll be supporting. Share any relevant experiences where you’ve advocated for someone’s rights or helped them access community resources, showcasing your understanding of their needs.

✨Ask Thoughtful Questions

Prepare some insightful questions about the service and its approach to care. Inquire about the team dynamics, training opportunities, or how they measure success in supporting residents. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

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