At a Glance
- Tasks: Lead a supportive living service for adults with mental health needs, promoting independence.
- Company: Choice Support, a Disability Confident employer dedicated to making a difference.
- Benefits: Full-time role with competitive salary and opportunities for professional development.
- Other info: Flexible, resilient candidates will thrive in this rewarding environment.
- Why this job: Make a real impact in people's lives while leading a dynamic team.
- Qualifications: Experience in managing mental health services and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a dedicated and experienced Service Manager to lead our supported living service at Hucknall Road in Nottingham. The service provides support to 11 adults with mental health needs, enabling them to live as independently as possible in their own homes and communities.
Key Responsibilities
- Leading and managing the service to ensure it is safe, well-organised, and outcome-focused.
- Promoting recovery-focused, person-centred, and trauma-informed practice.
- Ensuring support plans and risk assessments are up to date and reflect people’s goals, strengths, and choices.
- Recruiting, developing, and supporting staff through supervision, appraisals, training, and rota planning.
- Managing safeguarding and risk in line with policies and procedures.
- Maintaining high-quality records for contract monitoring, audits, and quality reviews.
- Managing budgets and resources responsibly.
- Building strong relationships with commissioners, mental health teams, social workers, landlords, and partner organisations.
- Supporting people to access healthcare, community services, education, employment, and social opportunities.
- Participating in the management on-call rota and responding to incidents when required.
Hours
This is a full-time (39 hpw) management role and includes participation in a management on-call rota, responding to incidents outside of standard working hours when required.
Location
The role is based at our supported living service on Hucknall Road, Nottingham. The post may involve travel between supported living properties; a full manual driving licence is essential.
About You
Our services are fast-paced and dynamic, so we are looking for someone who is flexible, resilient, and committed to supporting people on their recovery journey. This is a challenging and rewarding role, offering the opportunity to make a real difference.
You Will Have
- At least two years’ experience managing mental health supported living or community-based services.
- A Level 4 Diploma in Health and Social Care (or willingness to work towards).
- A Level 4 or 5 Diploma in Leadership and Management (or willingness to work towards).
- Good knowledge of safeguarding, the Care Act, the Mental Capacity Act, and local authority contract requirements.
- Experience leading teams and managing rotas, budgets, and service quality.
- Strong communication, organisation, and problem-solving skills.
- Confidence using digital systems including care management systems, Word, Excel, Outlook, and Teams.
- A kind, compassionate, honest, and positive leadership style.
Legal Statements
Choice Support is Disability Confident and operates a guaranteed interview scheme: all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview. Candidates with long-term chronic health conditions or requiring adjustments/support during the application/selection process may contact marie.cole@choicesupport.org.uk to discuss their needs.
Service Manager in Nottingham employer: mcch
Choice Support is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in the lives of individuals with mental health needs. Located in Nottingham, our team enjoys a culture that prioritises personal development, with opportunities for training and career advancement, alongside a commitment to person-centred care. We value flexibility, resilience, and compassion, ensuring that our employees are equipped to thrive in their roles while positively impacting the community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to person-centred care and be ready to discuss how your experience aligns with their mission. This shows you're genuinely interested and committed to making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling challenging situations. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and passionate about supporting individuals in their recovery journey.
We think you need these skills to ace Service Manager in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in managing mental health services and how it aligns with our mission at StudySmarter.
Showcase Your Skills:Don’t forget to emphasise your leadership skills and experience with person-centred practices. We want to see how you can lead a team and support individuals on their recovery journey.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at mcch
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Service Manager. Brush up on recovery-focused, person-centred practices and be ready to discuss how you’ve implemented these in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing budgets. Think about specific situations where you’ve successfully developed staff or improved service quality, as this will resonate with the interviewers.
✨Understand the Legal Framework
Familiarise yourself with the Care Act, Mental Capacity Act, and safeguarding policies. Being able to discuss these confidently will show that you’re not just a manager but a knowledgeable leader who prioritises compliance and safety.
✨Build Rapport
During the interview, aim to build a connection with your interviewers. Ask insightful questions about their team dynamics and the challenges they face. This shows you’re genuinely interested in the role and ready to engage with the community.
