Department: Operations Reporting To: Chief Operating Officer Location: Full-time | Office-based in Shoreditch, East London Salary: £55,000-£65,000 (depending on experience)
Who we are
mccglc creates Stories and Spaces that Connect. We are a London-based collective of global talent from diverse backgrounds and cultures whose differences fuel our creativity and bold, cutting-edge design.
We believe that by seamlessly integrating Stories and Spaces, we create the immersive experiences that connect our clients' audiences closer to them.
- Stories: We make brands memorable by blending information, creativity, and emotion into stories that are not just told, but felt and remembered.
- Spaces: We transform environments into captivating experiences by embedding interactivity, architectural awe, and human-led design into every touchpoint.
By uniting these two worlds, we craft powerful connections and memorable brand experiences that deliver measurable impact and long-lasting value for our clients.
What we can offer:
An exciting and supportive working environment, highly creative and committed colleagues, and a culture that openly encourages new and creative thinking from employees at all levels.
Who we are looking for
We are now seeking a Studio Manager.
The Studio Manager role will be pivotal within mccglc and the role is one that doesn’t currently exist, so the successful candidate will be willing to take on challenges, be self-motivated, innovative and passionate about the process.
To be the right candidate you should have previous experience gained in a traffic, studio, production or creative services role and be confident to deal with all workflow management across multiple mediums. You will also be looking for a role where you can better understand how an agency works and gain operations experience.
This role sits within the Operations team and you would report directly to the Chief Operating Officer.
Your job role and responsibilities:
- To traffic the flow of work through the studio, helping to manage work allocation to the different departments of the creative team (3D, Graphic, Content, Video)
- To help assemble multi-disciplinary pitch teams at short notice when new briefs come in.
- To build delivery timelines in conjunction with the Project Management Team and Creative Department
- To support the process of each project lifecycle from client brief to delivery
- To support the creation, distribution and efficient processing of each brief to ensure timely delivery of work to the client
- To ensure the efficiency of the studio by managing the resources of the agency, allocating work in an effective and timely way
- To proactively identify any resource shortfalls and ensure freelancers are sourced and onboarded in a timely and efficient manner
- To own the sign-off process to ensure that all work leaving the agency is approved by the relevant stakeholders of mccglc before that work is released to the client.
- To support the Chief Operating Officer in optimising our current resources and forecasting future needs.
- To review studio timesheets and ensure all data entered is correct
- Support the project management team to ensure project time spend is tracked and any potential issues proactively identified
- To undertake any other ad hoc duties as requested by line management
- To oversee team leave and holiday bookings against key delivery milestones, ensuring optimal studio coverage and preventing potential resource bottlenecks
- You have excellent interpersonal and personnel management skills.
- You will be naturally confident, outgoing and enthusiastic and be able to remain positive when busy.
- You must be cool-headed and able to work effectively and efficiently to tight deadlines and inspire others to do so.
- Proactive with ability to anticipate, communicate and resolve issues with minimal guidance
- Exceptional attention to detail and thoroughness
- Proven ability to pivot quickly, re-prioritizing workloads to absorb last-minute demands without compromising quality
- Experience using Google Drive Suite, Microsoft Office and time management tools
- Fluency in spoken and written English and have the right to work in the UK
- At least 5 years’ experience in a Traffic/Studio/Creative Services Management environment
- The minimum of a Bachelor's Degree or equivalent qualification
- Full-time, office-based role in our Shoreditch studio - collaborate in person with a passionate creative team
- Flexible 7-hour workdays (core hours 10am-4pm)
- 26 days holiday + bank holidays (accruing 1 additional day each year, up to 30 days)
- Breakfast, fruit, snacks and barista-grade coffee
- Experience, sense of purpose, and career fulfillment
- Company socials, time-off in lieu and cycle-to-work scheme
- Apple MacBook and mobile phone provided
- Dedicated one-to-one mentoring and coaching to help you achieve your goals
This is a full-time role with a 6-month probation period.
Candidates must have the legal right to work in the UK. We are currently unable to provide visa sponsorship for this role.
Valuing Difference. Driving Inclusion.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. At mccglc you will be given the opportunity to grow and thrive.
We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.
Disclaimer: This job advert is indicative of the type of duties you may undertake in performance of this role. It does not provide a conclusive or exhaustive list of duties. If you do not hear from us within 28 days of the closing date please consider your application unsuccessful. We are unable to provide feedback to candidates who have not been shortlisted for an interview.
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