Assistant Property Consultant
Hybrid – ideally based at our Bournemouth Head Office. Monday – Friday (no Saturdays).
Responsibilities
- Support Property and Field Consultants and the team when required.
- Liaise with vendors and potential purchasers to ensure they fully understand the services offered by McCarthy & Stone Resales and are consistently kept up to date.
- Arrange appointments for viewings, market appraisals, identity checks and viewings.
- Coordinate the valuation process for Field Property Consultants and homeowners, ensuring all documents are completed and recorded correctly.
- Promote our services such as conveyancing, removals, refurbishment and part exchange.
- Coordinate all paperwork and arrange Energy Performance Certificates for each instruction.
- Complete financial and identity checks for purchasers to verify their financial status.
- Assist in the negotiation process to ensure we achieve the maximum possible sale price.
- Ensure all correspondence is dealt with appropriately and timely.
- Produce sales letters and documentation as required from the sales system or Word.
- Assist Property Consultants.
- Check commission invoice payments.
About You
We are looking for a passionate, proactive individual who has strong communication skills, the ability to build positive relationships and a can‑do attitude – does this sound like you?
Skills, Experience and Qualifications
- Significant experience in customer service, sales and administration roles working to targets and deadlines within a professional environment.
- Background in property, estate agency or housing is an advantage but not essential.
- Genuine interest in property and/or retirement property will set your application apart.
- High levels of self‑motivation, a proactive approach and a “can‑do” attitude.
- Excellent communication skills both written and verbal.
- Strong IT skills with experience using all Microsoft packages.
- Proven ability to support colleagues in a team environment.
- Highly organised with excellent time management.
- Instantly likable personality.
- Strives for excellence in all that you do.
