House Manager Position
McCarthy & Stone, a leading UK retirement living provider, is looking for a House Manager to lead the estate at Ashwood Court, Paisley, Scotland.
Hours
25 hours per week Monday to Friday, working throughout the year.
Salary
£18,798.00 ACTUAL plus benefits and bonus.
Benefits
Group personal pension, life assurance, Employee Assist Scheme, flexible working hours, generous annual leave (starting at 25 days and rising to a maximum of 28 days plus bank holidays), and access to a benefits platform offering discounted gift cards, eGifts, and offers with leading brands, including restaurants and supermarkets.
About the Role of a House Manager
We are seeking a customer‑centric House Manager to exemplify the high‑quality customer standards we are renowned for. The successful candidate will enhance homeowners' quality of life and enable them to maintain independence. This diverse role encompasses high‑level customer service, front‑of‑house and facilities management, and community engagement through event coordination and regular meetings to report company updates and address residents' priorities.
- Welcoming new homeowners and supporting them to settle into their apartments.
- Providing a professional front‑of‑house service and dealing with all visitors in a friendly manner.
- Being the first point of contact for all homeowners and offering help, support and advice as necessary.
- Working in collaboration with partners and suppliers to ensure the smooth running of the estate.
- Being the face of McCarthy & Stone for the families and friends of our homeowners.
- Dealing with homeowners' issues sensitively and respecting privacy and confidentiality.
- Managing development gardens and grounds efficiently and effectively to provide a safe, secure, well‑maintained, and pleasant environment.
- Facilitating social interaction and helping homeowners enjoy retirement living to the fullest.
- Ensuring all health and safety requirements are adhered to.
Key Competencies
- Excellent communication skills with a real can‑do attitude.
- Extensive experience in a professional customer‑service oriented position.
- A professional approach with high‑quality standards.
- Thrives in a busy, varied role where each day differs.
- Resilient and capable of effective problem‑solving.
- Basic awareness of health and safety is a distinct advantage.
- Good level of computer literacy, including Microsoft Word and Outlook.
- Previous or current work‑based first aid qualifications are an advantage (training will be provided upon commencement).
Equal Opportunity
McCarthy & Stone celebrate diversity and promote equality and inclusion among our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy & Stone does not currently offer sponsorship; we only consider candidates who have the right to work in the UK without sponsorship.
Application Process
All applications will be reviewed as soon as they are received, and we reserve the right to appoint before the closing date.
Could this role be the perfect job for you? Apply now!
