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- Tasks: Welcome homeowners, manage the estate, and organise social events.
- Company: Join McCarthy Stone, a leading retirement community developer.
- Benefits: Flexible hours, competitive pay, and mileage reimbursement.
- Why this job: Make a positive impact on older people's lives every day.
- Qualifications: Customer service experience and excellent communication skills.
- Other info: Great place to work with opportunities for personal growth.
The predicted salary is between 11 - 16 ÂŁ per hour.
Join McCarthy Stone as a Relief House Manager – Make a Difference Every Day! Are you passionate about delivering outstanding customer service? Do you thrive in dynamic environments where multitasking and problem-solving are key? If you enjoy organising social events and helping others, we have the perfect opportunity for you!
McCarthy Stone is seeking a Relief House Manager to join our dedicated team, covering ad hoc shifts at our estates in and around Bulcote, Nottinghamshire. This role offers flexible hours to be agreed upon with the Operations Manager, with an hourly rate of ÂŁ14.50 plus mileage reimbursement for travel.
Responsibilities- Welcoming new homeowners and helping them settle in
- Providing a friendly front-of-house service and assisting visitors
- Offering support, guidance, and communication between homeowners, families, and service partners
- Managing the estate, ensuring it is safe, secure, and well-maintained
- Responding to emergencies with professionalism
- Facilitating social interactions and helping homeowners enjoy their retirement
- Excellent communication skills and a “can-do” attitude
- Extensive experience in a customer service role
- A professional approach with high standards
- Flexibility and reliability for out-of-hours calls
- Resilience and effective problem-solving skills
- Basic health and safety awareness (preferred)
- Good computer literacy, including Microsoft Word and Outlook
- First aid qualifications (preferred)
Recognised as a great place to work, this role is not just a job—it’s a chance to make a positive impact on the lives of older people. If this sounds like the perfect role for you, apply today! We review applications as they come in and may fill the position before the closing date.
At McCarthy Stone, we celebrate diversity and welcome applications from all backgrounds.
As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!
Relief House Manager in Nottingham employer: McCarthy Stone
Contact Detail:
McCarthy Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief House Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Relief House Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research McCarthy Stone and understand their values and mission. Be ready to share how your customer service skills and problem-solving abilities align with their goals—show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the McCarthy Stone team and making a difference every day!
We think you need these skills to ace Relief House Manager in Nottingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through! We want to see how much you care about making a difference in people's lives, especially for our homeowners.
Tailor Your CV: Make sure your CV is tailored to the Relief House Manager role. Highlight your relevant experience in customer service and any skills that match the job description. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate effectively, just like we do with our homeowners.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at McCarthy Stone
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief House Manager. Familiarise yourself with the key tasks like welcoming homeowners and managing the estate. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding customer service, prepare examples from your past experiences where you've excelled in this area. Think about situations where you’ve gone above and beyond to help someone, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle emergencies or unexpected challenges. McCarthy Stone values resilience and effective problem-solving, so share specific instances where you’ve successfully navigated difficult situations, showcasing your 'can-do' attitude.
✨Engage with the Company’s Values
Research McCarthy Stone’s mission and values, especially their commitment to enhancing the lives of older people. During the interview, express how your personal values align with theirs and how you can contribute to their goal of making a positive impact.
