Registered Estate Manager in London

Registered Estate Manager in London

London Full-Time 43180 - 50444 £ / year (est.) No working from home possible
McCarthy & Stone

At a Glance

  • Tasks: Lead a compassionate team to ensure vibrant living for residents in a retirement community.
  • Company: Join a supportive organisation dedicated to enhancing the lives of older adults.
  • Benefits: Enjoy 33 days holiday, paid training, and exclusive discounts for you and your family.
  • Other info: Dynamic role with opportunities for personal growth and work-life balance.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Level 5 Diploma in Leadership for Health & Social Care or equivalent required.

The predicted salary is between 43180 - 50444 £ per year.

Due to Long Term Sick Leave, we are seeking an experienced and compassionate Registered Estate Manager to join the team at our Shepheards House, Retirement Living Plus Development in Chislehurst, Kent. You will take overall responsibility for the day-to-day management, care delivery, and operational running of the community, ensuring residents enjoy independence, dignity, and a vibrant lifestyle.

As the Registered Care Manager, you will provide strong leadership to your care and support team, uphold the highest quality standards, and ensure compliance with CQC regulations and company policies.

Key Responsibilities

  • Oversee the daily operations of the development, ensuring high-quality care and support.
  • Lead, inspire and supervise a dedicated care team.
  • Maintain CQC compliance and manage audits, quality checks, and safeguarding.
  • Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
  • Manage budgets and ensure financial processes are followed.
  • Build strong relationships with residents, families, and external professionals.
  • Promote wellbeing and independence through tailored support and activities.

Applications will only be considered from candidates who hold a Level 5 Diploma in Leadership for Health & Social Care (Adults care) or equivalent, or who have completed 75% of this qualification and can finish it within the first 12 months of the role. Alternatively, we are interested in applications from candidates who have previously been registered CQC managers in an adult setting.

To succeed in this role, you will be a confident leader with excellent communication and problem‑solving skills, able to balance care quality with operational efficiency. A Level 5 Diploma in Leadership for Health & Social Care (Adults care) or equivalent is required, or the candidate must be able to complete it within the first 12 months of the role.

Qualifications

  • Experience in managing a care or housing‑with‑care service.
  • Knowledge of CQC standards and regulatory requirements.
  • Excellent people management and organisational skills.

Desirable

  • Experience within retirement living, extra care, or domiciliary care settings.
  • Ability to manage budgets and service delivery to a high standard.

Comprehensive Benefits

  • Paid training – eligibility applies.
  • Mentoring scheme.
  • Work‑life balance: 33 days holiday, inclusive of bank holidays.
  • Financial and wellness support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental‑health support, and more.
  • Exclusive discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.

Important Information

Please note: We do not provide visa sponsorship. Applicants must have the legal right to work in the UK.

Registered Estate Manager in London employer: McCarthy & Stone

At McCarthy Stone, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment for our Registered Estate Managers. Located in the picturesque Chislehurst, Kent, our Retirement Living Plus Development fosters a culture of independence and dignity for residents, while providing our team with comprehensive benefits, including paid training, a mentoring scheme, and a strong focus on work-life balance. With opportunities for professional growth and a commitment to high-quality care, joining us means becoming part of a dedicated community that values both its employees and the residents we serve.

McCarthy & Stone

Contact Details:

McCarthy & Stone Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Registered Estate Manager in London

Dive into Local Community Groups

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We think you need these skills to ace Registered Estate Manager in London

Leadership Skills
Communication Skills
Problem-Solving Skills
CQC Compliance Knowledge
Budget Management
People Management
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to McCarthy & Stone:Before hitting send, make sure to tailor your application specifically to McCarthy & Stone! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at McCarthy & Stone

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.