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- Tasks: Lead a major transformation in Facilities Management and manage a £50m spend portfolio.
- Company: Join McCarthy Stone, the UK's leading retirement community developer.
- Benefits: Enjoy a competitive salary, company car or allowance, and hybrid working.
- Why this job: Make a real impact on communities and improve quality of life for homeowners.
- Qualifications: Proven leadership in Hard FM procurement and strong negotiation skills required.
- Other info: Be part of a values-led organisation with a supportive leadership team.
The predicted salary is between 72000 - 108000 £ per year.
Hybrid role - National Remit
Salary - Up to £90,000
Benefits - Company Car or Car Allowance + more
Lead one of the UK’s biggest FM transformations. Shape the future of retirement living.
McCarthy Stone is the UK’s leading developer and manager of retirement communities, supporting over 22,000 homeowners across 560+ developments nationwide. Our purpose is simple but powerful: to help older people live independently, safely and happily — and we’re proud of the positive difference we make every day.
We’re now looking for a Head of Procurement – FM to take ownership of a £50m spend portfolio and lead a once-in-a-generation transformation of our Facilities Management supply chain.
The Opportunity
This is a high-impact, senior role with real autonomy. You’ll lead the overhaul of our Hard FM model, consolidating a fragmented supply base into 4–8 national and regional partners, with go-live planned for Autumn 2026. You’ll own the journey end-to-end: tendering, contracting, mobilisation and ongoing performance.
Alongside this, you’ll unlock significant value across Soft FM and Indirects — a greenfield category with huge opportunity to improve quality, cost, innovation and sustainability.
What You’ll Be Doing
- Own and lead the FM procurement category across Hard FM and Soft FM/Indirects
- Deliver the Hard FM transformation: tender, contract, mobilise and embed new suppliers
- Act as the commercial authority for FM spend and supplier performance
- Build and run best-in-class performance management frameworks
- Develop category strategies that balance quality, safety, cost and service charge affordability
- Drive behavioural and cultural change in how the business partners with its supply chain
- Engage confidently with stakeholders from Estate Managers through to Executive Board
- Lead and develop a small procurement team
What You’ll Bring
- Proven leadership of Hard FM procurement in a multi-site environment
- Experience managing large national/regional FM providers
- Strong commercial, analytical and negotiation skills
- Track record of delivering measurable cost and quality improvements at pace
- Gravitas, clarity and confidence engaging at all levels of the organisation
- CIPS qualified (or working towards)
- Experience in housing, landlord & tenant legislation, leaseholder environments or private equity is desirable but not essential.
Why Join Us?
- Lead a high-profile transformation with genuine scale and visibility
- Make a real difference to homeowners and communities across the UK
- Work in a values-led organisation focused on wellbeing and quality of life
- Hybrid working with a collaborative, supportive leadership team
If you’re a strategic procurement leader who thrives on transformation and wants their work to truly matter, we’d love to hear from you.
Head of Procurement - Facilities Management in London employer: McCarthy Stone
Contact Detail:
McCarthy Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Procurement - Facilities Management in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your values align with theirs. Tailor your responses to highlight your experience in Hard FM procurement and how you can drive transformation.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We can’t stress enough how important it is to articulate your achievements and demonstrate your leadership skills confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to improve retirement living.
We think you need these skills to ace Head of Procurement - Facilities Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Procurement role. Highlight your experience in Hard FM procurement and any relevant achievements that showcase your leadership skills. We want to see how you can bring value to our transformation journey!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at McCarthy Stone. Let us know how you can help shape the future of retirement living.
Showcase Your Achievements: When detailing your experience, focus on measurable outcomes. Did you lead a successful procurement project? Share the results! We love seeing how you've driven cost and quality improvements in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to make a real difference!
How to prepare for a job interview at McCarthy Stone
✨Know Your Procurement Stuff
Make sure you brush up on your knowledge of Hard FM procurement and the specific challenges faced in a multi-site environment. Be ready to discuss your past experiences and how they relate to the role, especially around managing large national or regional FM providers.
✨Showcase Your Leadership Skills
This role requires strong leadership, so prepare examples that demonstrate your ability to lead teams and drive change. Think about times when you've successfully managed a transformation project or improved supplier performance, and be ready to share those stories.
✨Engage with Stakeholders
You’ll need to engage confidently with various stakeholders, from Estate Managers to the Executive Board. Practice articulating your ideas clearly and concisely, and think about how you can tailor your communication style to different audiences.
✨Demonstrate Your Strategic Thinking
Prepare to discuss how you would develop category strategies that balance quality, safety, cost, and service charge affordability. Think about innovative approaches you could bring to the table, especially in terms of sustainability and value creation.
