House Manager – Earls Grange, Burscough, Lancashire
We are looking for a House Manager to lead the estate at Earls Grange, Burscough, Lancashire.
35 hours per week, Monday to Friday, working throughout the year.
Salary: £26,317.20 per annum plus benefits and bonus.
Benefits
- Group personal pension
- Life assurance
- Employee Assist Scheme
- Flexible working hours
- Generous annual leave (starts at 25 days, rising to a maximum of 28 days plus bank holidays)
- Access to a benefits platform offering discounted gift cards and eGifts for leading brands
- Opportunity to work in beautiful surroundings
Responsibilities
- Welcoming new homeowners and supporting them to settle into their apartments.
- Providing a professional front‑of‑house service and dealing with all visitors in a friendly manner.
- Being the first point of contact for all homeowners, offering help, support and advice as necessary.
- Working in collaboration with partners and suppliers to ensure the smooth running of the estate.
- Being the ‘face’ of McCarthy & Stone for the families and friends of our homeowners.
- Dealing with homeowner issues with sensitivity, confidentiality and respect for privacy.
- Managing development, gardens and grounds to provide a safe, secure, well‑maintained and pleasant environment for homeowners.
- Facilitating social interaction and helping homeowners enjoy retirement living to the fullest.
- Ensuring that all Health and Safety requirements are adhered to.
Key Competencies
- Excellent communication skills with a real “can do” attitude.
- Extensive experience in a professional customer‑service‑oriented position.
- A professional approach with high quality standards.
- Thrives in a busy, varied role where every day is different.
- Resilient and able to problem‑solve effectively.
- Basic Health and Safety awareness is a distinct advantage.
- Good level of computer literacy including Microsoft Word and Outlook.
- Previous or current work‑based first aid qualifications are an advantage; training will be provided on commencement of the role.
McCarthy & Stone celebrates diversity and promotes equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
McCarthy & Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship.
