At a Glance
- Tasks: Support homeowners with housekeeping, laundry, and lifestyle services in a vibrant retirement community.
- Company: Join McCarthy & Stone, the UK's leading retirement community developer.
- Benefits: Enjoy competitive pay, 28 days holiday, life insurance, and employee discounts.
- Other info: Opportunities for overtime and professional development in a dynamic team.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Caring personality and experience in customer service or similar roles.
The predicted salary is between 12.85 - 12.85 £ per hour.
McCarthy & Stone are recruiting for a Domestic Assistant to join the team at our Retirement Living Plus development, Lyle Court in Edinburgh. Set on Barnton Grove, adjacent to the iconic building of the former Barnton Hotel, Lyle Court is a beautiful Retirement Living Plus development of 73 one-and-two-bedroom apartments.
This is not traditional care, this is better!
Hourly rate: £12.85 per hour (inclusive of weekend work)
Hours: 20 per week
Benefits:
- 28 days holiday inclusive of bank holidays
- Life insurance
- Company pension
- Opportunities to stay in our guest suites across all our developments UK wide
- Discounts on apartment purchases for employees and immediate family
- Training and support with professional qualifications
- 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to in-house Mental Health First Aiders
About the role: As a Domestic Assistant, you will be responsible for the domestic support and housekeeping of our homeowner apartments, their laundry service and cleaning of the development's communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.
About you: You will have:
- A caring personality and the want to make a difference to people's lives!
- Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
- Considerate, patient, and professional
- Clear and confident communication skills
- Be friendly and approachable
- A hardworking diligent nature and good time keeping
Could this role be the perfect job for you? McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications.
About Us: As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever.
In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help old people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!
The Benefits:
- 24 days annual leave
- Pension plan
- Life assurance
- Employee assistance helpline
- Health screening
- Eyecare voucher scheme
- Long service award
Testimonials:
- "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." - Linda Diamond, House Manager
- "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" - Andrea Waldron, Senior HR Business Partner
- "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." - Emily Bishop, Principal Planning Associate
- "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." - Caroline Craig-cordel, Sales Consultant
- "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." - Stan Smolyar, Head of Brand
Domestic and Lifestyle Assistant employer: McCarthy & Stone
As a Registered Care Manager with us, you will join a supportive and dynamic team dedicated to making a meaningful impact in the lives of older people across South Gloucestershire and North Somerset. We offer competitive salaries, performance-related bonuses, and a company car or allowance, alongside ongoing training and career progression opportunities in a nurturing environment. Our commitment to high-quality care is matched by our dedication to employee growth, ensuring you have the resources and support needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic and Lifestyle Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at McCarthy & Stone and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Domestic and Lifestyle Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at McCarthy & Stone that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at McCarthy & Stone.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at McCarthy & Stone get a sense of who you are beyond your experience!
How to prepare for a job interview at McCarthy & Stone
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at McCarthy & Stone and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
