Care and Support Assistant

Care and Support Assistant

Royal Tunbridge Wells Part-Time No home office possible
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At a Glance

  • Tasks: Provide individual care and support to residents, ensuring their wellbeing and happiness.
  • Company: McCarthy Stone is the UK's leading developer of retirement communities, dedicated to enhancing older people's lives.
  • Benefits: Enjoy 28 days holiday, life insurance, pension, and discounts on apartment purchases.
  • Why this job: Make a real difference in people's lives while working in a supportive and rewarding environment.
  • Qualifications: Warm, friendly individuals with care experience preferred; QCF Level 2 in Health and Social Care is a plus.
  • Other info: Part-time role with flexible hours; applications from all backgrounds are welcome.

McCarthy Stone are recruiting a professional Care & Support Assistant to join our team at our prestigious development, The Dairy in Tunbridge Wells, Kent.

Hourly rate: £13.20 per hour, plus earn up to an additional £1.30 for working evenings and weekends.

Hours: 20 per week

McCarthy Stone have a wealth of support and benefits for their staff. These include:

  • 28 days holiday inclusive of bank holidays (pro rata if part time hours)
  • Life insurance and company pension
  • Opportunities to stay in our guest suites across all our developments UK wide
  • Discounts on apartment purchases for employees and immediate family
  • Management and leadership training and support with professional qualifications
  • 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

Built in 2017, The Dairy is a Retirement Living Plus development that consists of 49 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds.

About the role: As a Care & Support Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you’ll have the opportunity to use your people skills to make a real difference.

About You: You will be a warm, friendly individual with ideally some experience of working in a care or support environment. You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of a team in a busy work setting. You will be driven to deliver excellent customer service. You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification, although consideration will be given to a candidate with alternative qualifications and relevant experience.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications.

As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever.

Care and Support Assistant employer: McCarthy Stone

McCarthy Stone is an exceptional employer, offering a supportive work environment where employees can thrive while making a meaningful impact on the lives of older people. With competitive pay, comprehensive benefits including life insurance, a company pension, and opportunities for professional development, staff are encouraged to grow within the organisation. Located in the beautiful grounds of The Dairy in Tunbridge Wells, Kent, employees enjoy a fulfilling role in a community-focused setting that values diversity and inclusion.
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Contact Detail:

McCarthy Stone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care and Support Assistant

✨Tip Number 1

Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to enhancing the lives of older people will help you align your responses during any interviews or discussions, showcasing your passion for the role.

✨Tip Number 2

Highlight any relevant experience you have in care or support roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the company culture and may even lead to referrals.

✨Tip Number 3

Prepare to discuss specific scenarios where you've demonstrated excellent customer service or teamwork. This role requires strong interpersonal skills, so having examples ready will help you stand out during the interview process.

✨Tip Number 4

Research common challenges faced by Care and Support Assistants in similar environments. Being able to discuss these challenges and how you would address them shows that you're proactive and ready to contribute positively from day one.

We think you need these skills to ace Care and Support Assistant

Empathy and Compassion
Communication Skills
Teamwork
Customer Service Orientation
Time Management
Problem-Solving Skills
Basic Health and Safety Knowledge
Housekeeping Skills
Organisational Skills
Experience in Care or Support Environment
Ability to Assist with Daily Living Activities
Flexibility and Adaptability
Understanding of Health and Social Care Principles
Patience and Understanding

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in care or support roles. Emphasise any qualifications, such as a QCF Health and Social Care Level 2, and showcase your people skills and customer service experience.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working with older people. Mention specific examples of how you've made a difference in previous roles and express your enthusiasm for the Care and Support Assistant position at McCarthy Stone.

Highlight Soft Skills: In your application, focus on soft skills that are crucial for this role, such as empathy, communication, and teamwork. Provide examples of how you've demonstrated these skills in past experiences.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is essential in the care sector.

How to prepare for a job interview at McCarthy Stone

✨Show Your Passion for Care

Make sure to express your genuine passion for working with older people. Share any relevant experiences that highlight your commitment to improving their wellbeing and happiness.

✨Demonstrate Teamwork Skills

As a Care and Support Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked in a team environment, showcasing your ability to collaborate and support others.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in care situations. Think about past experiences where you had to handle challenging situations and how you approached them.

✨Research McCarthy Stone

Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to providing high-quality care will help you align your answers with what they are looking for in a candidate.

Care and Support Assistant
McCarthy Stone
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  • Care and Support Assistant

    Royal Tunbridge Wells
    Part-Time

    Application deadline: 2027-07-07

  • M

    McCarthy Stone

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