Care and Support Assistant

Care and Support Assistant

Clevedon Full-Time No home office possible
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At a Glance

  • Tasks: Provide individual care and support to residents, ensuring their wellbeing and happiness.
  • Company: Join McCarthy Stone, the UK's leading retirement community developer, dedicated to enhancing older people's lives.
  • Benefits: Enjoy 28 days holiday, life insurance, a pension, and discounts on apartment purchases.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Warm, friendly individuals with care experience or relevant qualifications are encouraged to apply.
  • Other info: Applications from all backgrounds are welcome; UK-based applicants only.

McCarthy Stone is recruiting a professional Care & Support Assistant to join the team at our prestigious development, The Pottery, based in Clevedon, Somerset. Built in 2022, The Pottery is a Retirement Living Plus development that consists of 57 apartments designed for the over 70s, providing excellent on-site facilities and set within beautiful grounds.

Hourly rate: £12.80 per hour, plus up to an additional £1.30 for evening and weekend shifts.

McCarthy Stone offers a wealth of support and benefits for staff, including:

  • 28 days holiday inclusive of bank holidays (pro rata if part-time)
  • Life insurance and a company pension
  • Opportunities to stay in guest suites across developments nationwide
  • Discounts on apartment purchases for employees and immediate family
  • Management and leadership training, with support for professional qualifications
  • 24/7 access to Employee Assistance Programme (including counsellors and legal advisors) and in-house Mental Health First Aiders

About the role: As a Care & Support Assistant, you will provide high-quality individual care to our residents, enabling them to live well in later life. Your duties will include housekeeping, domestic support, supporting residents' activities for health and wellbeing, assisting with appointments, arranging transport, escorting visits, and shopping support. Every day will be diverse, offering opportunities to use your people skills to make a real difference.

About you: You will be a warm, friendly individual, ideally with some experience in care or support environments. You will have a passion for enhancing the wellbeing and happiness of older people and enjoy working as part of a team. You will be committed to delivering excellent customer service. You will want to work in the Health and Social Care sector, preferably with a QCF Health and Social Care (Adults) Level 2 qualification, although relevant experience or alternative qualifications will be considered.

Could this role be the perfect job for you? Apply now! All applications will be reviewed promptly, and we reserve the right to appoint before the closing date.

McCarthy Stone celebrates diversity and promotes equality and inclusion. We welcome applications from all backgrounds. We do not offer sponsorship; only UK-based applications will be considered.

About Us: As the UK's leading developer and manager of retirement communities, we provide high-quality homes across over 545 developments, serving more than 24,200 people as of January 2025. We are committed to championing the role, wellbeing, and happiness of older people. In 2020, we launched the McCarthy Stone Charitable Foundation to support local causes aiding older people in need across Britain. We are proud to be certified as a Great Place to Work 2025 and to feature on the Great Place to Work Wellbeing list!

Care and Support Assistant employer: McCarthy & Stone

McCarthy Stone is an exceptional employer, offering a supportive and inclusive work environment at The Pottery in Clevedon, Somerset. With competitive pay, comprehensive benefits including life insurance, a pension scheme, and opportunities for professional development, employees are empowered to grow while making a meaningful impact on the lives of older residents. The company’s commitment to employee wellbeing, alongside its recognition as a Great Place to Work, makes it an attractive choice for those seeking a rewarding career in care.
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Contact Detail:

McCarthy & Stone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care and Support Assistant

✨Tip Number 1

Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to enhancing the wellbeing of older people will help you align your conversation during interviews and show that you're genuinely interested in their work.

✨Tip Number 2

Highlight any relevant experience you have in care or support environments during your interactions. Even if it's informal, sharing specific examples of how you've positively impacted someone's life can make a strong impression.

✨Tip Number 3

Prepare to discuss your approach to teamwork and customer service. Since this role involves working closely with residents and colleagues, demonstrating your ability to collaborate and provide excellent service will be crucial.

✨Tip Number 4

Consider visiting The Pottery or similar developments to get a feel for the environment. This will not only give you insights into the role but also provide you with talking points that can set you apart during discussions.

We think you need these skills to ace Care and Support Assistant

Empathy
Communication Skills
Teamwork
Customer Service
Time Management
Problem-Solving Skills
Housekeeping Skills
Organisational Skills
Health and Safety Awareness
Basic First Aid
Patience
Adaptability
Experience in Care or Support Environments
QCF Health and Social Care (Adults) Level 2 Qualification (or equivalent)

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Care & Support Assistant. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Personal Statement: Write a personal statement that reflects your passion for working with older people and your commitment to enhancing their wellbeing. Use specific examples from your past experiences to demonstrate your suitability for the position.

Highlight Relevant Qualifications: If you have a QCF Health and Social Care (Adults) Level 2 qualification or any relevant experience, make sure to mention it prominently in your CV and cover letter. This will show that you meet the essential criteria for the role.

Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A well-presented application reflects your attention to detail.

How to prepare for a job interview at McCarthy & Stone

✨Show Your Passion for Care

Make sure to express your genuine passion for enhancing the wellbeing of older people. Share any personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers.

✨Highlight Relevant Experience

Even if you don't have formal qualifications, be ready to discuss any relevant experience you have in care or support environments. Talk about specific situations where you made a positive impact on someone's life.

✨Demonstrate Teamwork Skills

As a Care & Support Assistant, you'll be part of a team. Be prepared to discuss how you've successfully worked in teams before, and provide examples of how you contributed to a positive team dynamic.

✨Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions about the role and the company. This could include inquiries about training opportunities, team structure, or how they support staff wellbeing.

Care and Support Assistant
McCarthy & Stone
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