Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Our client is a well-established premium British retailer known for its exceptional product, personalised service and consultative approach to retail. This is not a transactional retail environment. Customer relationships, product knowledge and understanding individual needs are at the heart of the experience, and the successful Assistant Store Manager will play a key role in embedding this approach across the wider team. Based within their iconic Jermyn Street flagship store, this is a fantastic opportunity to join one of the most high-profile locations within the business and work within an environment where service and commercial performance go hand in hand. The business invests heavily in its people, offering excellent training and development alongside a quarterly bonus and fantastic benefits package. If you are a people-focused, consultative retail leader who loves developing teams, building customer relationships and delivering results, we want to hear from you!
- Support the Store Manager in leading the team and delivering the commercial success of this high-profile flagship store
- Lead from the front, delivering a highly personalised and consultative customer experience
- Build genuine relationships with customers, understand their individual needs and provide tailored product recommendations
- Coach and develop the team to confidently engage customers, ask the right questions and maximise sales opportunities
- Drive store performance across sales targets and key commercial KPIs
- Develop strong relationships with new and existing customers to encourage repeat business and customer loyalty
- Support customer appointments, corporate clients and wedding parties, ensuring an exceptional experience from start to finish
- Ensure the team has excellent product knowledge and the confidence to use this when advising customers
- Recognise great performance and provide regular coaching and constructive feedback
- Use commercial reports and store data to identify opportunities to improve performance
- Support the Store Manager across stock, recruitment, colleague engagement, HR, Health & Safety and compliance
- A natural, confident and engaging leader with a genuine xsabvtc passion for people
- Previous management experience within a consultative, service-led retail environment
- A strong salesperson who understands how to identify a customer's needs, build rapport and make personalised recommendations
- Experience developing long-lasting customer relationships and delivering a high level of individual service
- A current Assistant Manager, Deputy Manager or experienced Supervisor looking for their next opportunity
- Commercially aware with a strong understanding of sales targets and retail KPIs
- Confident coaching a team on selling techniques, product knowledge and customer experience
- So
Please click on the apply button to read the full job description
Assistant Store Manager in Whitehall employer: McCarthy Recruitment
Join a well-established and growing organisation as an HR Administrator, where you will be part of a supportive and inclusive work culture that values employee engagement and development. This role offers the chance to make a meaningful impact across the business while benefiting from opportunities for professional growth and collaboration with diverse teams. With a focus on best practices in HR and a commitment to compliance, you'll thrive in an environment that prioritises the wellbeing and success of its employees.
