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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a vibrant fashion retail environment.
- Company: Join McCarthy Recruitment, an award-winning consultancy known for personalised and professional recruitment services.
- Benefits: Enjoy a competitive salary up to £38,000 plus bonuses and opportunities for career development.
- Why this job: This is your chance to thrive in a well-recognised brand on the British High Street with a focus on fashion.
- Qualifications: Experience in retail management, a passion for fashion, and strong customer service skills are essential.
- Other info: Commutable from Maidstone, Ashford, Dover, Sittingbourne, and Whitfield.
The predicted salary is between 38000 - 42000 £ per year.
Job Title: Store Manager
Location: Canterbury
Salary: Up to £38000 + Bonus
Role: Permanent
OVERVIEW
Are you a fantastic Retail/Hospitality Manager looking for your next big challenge in Fashion?
We are on the hunt for extraordinarily talented retailer who will be responsible for one of our clients major stores.
Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic retail environment.
With fantastic brand recognition, and an iconic stance in the great British High Street, this really is a dream role for any experienced Retail Manager.
IDEAL CANDIDATE
- You will be professional, fashion forward and commercially astute with a passion for customer service, people management and a strong desire to succeed
- Product knowledge that leaves others behind, living and breathing fashion
- Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience
- Commercial awareness is a must, it’s not just fashion, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding
- Understanding your customers’ needs as well as the offerings from your competitors should come naturally to you
- Customer focus when making all decisions, ensuring the customer is at the heart of all operations in store
- Excellent people management skills, with the ability to motivate and gain respect from your team
- Ideally experience of the premium service market or a very clear understanding of it
THE ROLE AND KEY RESPONSIBILITIES
- Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere
- Monitor store performance and make recommendations to improve results
- Communicate store performance and company updates to the team
- Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times
- Proactively seek out customer feedback and make recommendations to improve customer service
- Ensure all difficult customer issues are resolved effectively and in a timely manner
- Build rapport and be approachable and helpful to both customers and staff
- Actively coach and develop the team to support internal succession
- Monitor controllable costs and take action where appropriate
- Understand and adhere to the company’s Health & Safety procedures
Commutable Locations: Maidstone, Ashford, Dover, Sittingbourne, Whitfield
ABOUT US
This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy
If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.
Store Manager employer: McCarthy Recruitment
Contact Detail:
McCarthy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the brand's offerings. Being knowledgeable about their products will not only impress during interviews but also show your genuine passion for the role.
✨Tip Number 2
Network within the retail industry, especially with professionals who have experience in premium service markets. Attend fashion events or local meet-ups to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully motivated teams in previous roles. Highlighting your leadership style and results can set you apart from other candidates.
✨Tip Number 4
Research the store's performance metrics and be ready to suggest improvements based on your findings. Showing that you understand commercial awareness and can contribute to the store's success will make a strong impression.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and hospitality management. Focus on achievements that demonstrate your ability to motivate teams, improve customer service, and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've successfully managed teams and improved store performance in previous roles.
Highlight Relevant Skills: Emphasise skills such as commercial awareness, people management, and customer focus. Use keywords from the job description to align your application with what the company is looking for.
Prepare for Potential Questions: Think about common interview questions related to team motivation, customer service challenges, and performance improvement. Prepare answers that reflect your experience and approach to these situations.
How to prepare for a job interview at McCarthy Recruitment
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share examples of how you stay updated with current trends and how this knowledge has helped you in previous roles.
✨Demonstrate Customer-Centric Thinking
Prepare to discuss specific instances where you prioritised customer service. Highlight how you ensured customers had a memorable shopping experience and how you handled any difficult situations effectively.
✨Highlight Your People Management Skills
Be ready to talk about your experience in leading and motivating teams. Share examples of how you've coached team members to achieve targets and foster a positive work environment.
✨Understand the Business Metrics
Familiarise yourself with key retail metrics and be prepared to discuss how you've used data to drive store performance. Show that you can balance commercial awareness with a passion for fashion.
