At a Glance
- Tasks: Lead and inspire a diverse team to deliver exceptional customer service in food retail.
- Company: Join Sainsbury’s, the UK's second largest supermarket chain with exciting growth plans.
- Benefits: Competitive salary, bonus opportunities, and career development in a dynamic environment.
- Other info: Be part of an award-winning team with excellent career growth opportunities.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Experience in managing teams in hospitality or retail, with a passion for customer service.
The predicted salary is between 27000 - 35000 £ per year.
Sainsbury’s is the second largest supermarket chain in the UK with an incredible 1,415 Stores across the UK and they’re not stopping there! With strong brands already under their belt such as Argos & Habitat, Sainsbury’s are still growing and have big plans for the coming years. To support this growth we need the best people that are hungry for development, passionate about people, stop at nothing to deliver great service and want to be part of an award-winning and ambitious business.
Sainsbury’s are looking for Trading Managers to share their passion for making each and every customer’s day in store by delivering the best standards in retail across their areas of responsibility. The Food Services Trading Manager will look after the Food Counters, Bakery and Customer Café, this is a big role, its all about how you manage and motivate your team to deliver the standards and delight your customers every day!
Ideal Candidate
- A leader in the making: ready to influence, support and challenge in and outside your immediate team
- Must have a passion for great customer service
- Driven and always learning
- Open-minded: the more flexible you are, the more likely we are to find a place for you
- Proven experience in managing a medium sized diverse team in a hospitality, leisure or retail environment
- Ability to lead and work pro-actively within a team
- High degree of customer focus/ responsiveness
The Role – Key Responsibilities
- Managing, coaching, and developing a team of diverse individuals
- Ensure all staff are multi-skilled / tasked to complete a wide range of duties within the store
- Ensure all staff have knowledge of products and services within the whole store
- Understand customers, anticipating their needs, setting 'best in class' standards of service
- Ensuring staffing levels are adequate to meet customer expectations for the whole store
- Manage stock availability and waste
- Driving customer service standards to achieve sales and exceed customer satisfaction targets
- Identifying the potential and managing staff development and supporting staff to achieve their potential
Commutable Locations
- Neasden
- Tokyngton
- Sudbury
- West Hendon
- Harlesend
Food Services Manager in London employer: McCarthy Recruitment
McCarthy Recruitment is an excellent employer, offering a stable and rewarding night-shift role as an HGV Class 2 Road Sweeper Driver in Leyland. With a commitment to employee growth, competitive pay of £19 per hour, and a company pension, we foster a supportive work culture that values reliability and skill development. Join us to operate a modern fleet while enjoying opportunities for overtime and being part of an equal opportunities workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Food Services Manager in London
✨Tip Number 1
Get to know the company inside out! Research Sainsbury’s values, their food services, and what makes them tick. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Sainsbury’s. Plus, it shows you’re proactive and really interested in being part of the team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve managed a team, resolved conflicts, or improved customer service. Being able to share these experiences will help you stand out as a strong candidate for the Food Services Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to grow with us, so make sure you showcase your enthusiasm for the role!
We think you need these skills to ace Food Services Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through! We want to see how excited you are about making every customer's day better. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the Food Services Manager role. Highlight your experience in managing diverse teams and delivering great service. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you're the perfect fit!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at McCarthy Recruitment
✨Know Your Stuff
Before the interview, make sure you’re familiar with Sainsbury’s values and their approach to customer service. Research their food services, especially the Bakery and Customer Café, so you can discuss how you would enhance these areas.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and motivated a diverse team in the past. Be ready to discuss specific situations where you’ve driven customer satisfaction and improved service standards.
✨Be Customer-Centric
Demonstrate your passion for great customer service by sharing stories that highlight your ability to understand and anticipate customer needs. Think about how you can apply this mindset to the Food Services Manager role.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics at Sainsbury’s. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
