At a Glance
- Tasks: Lead and inspire a diverse team to deliver exceptional customer service in food retail.
- Company: Join Sainsbury’s, the UK's second largest supermarket chain with exciting growth plans.
- Benefits: Competitive salary, bonus opportunities, and career development in a dynamic environment.
- Other info: Be part of an award-winning team with excellent career growth opportunities.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Experience in managing teams in hospitality or retail, with a passion for customer service.
The predicted salary is between 27000 - 35000 £ per year.
Sainsbury’s is the second largest supermarket chain in the UK with an incredible 1,415 Stores across the UK and they’re not stopping there! With strong brands already under their belt such as Argos & Habitat, Sainsbury’s are still growing and have big plans for the coming years. To support this growth we need the best people that are hungry for development, passionate about people, stop at nothing to deliver great service and want to be part of an award-winning and ambitious business.
Sainsbury’s are looking for Trading Managers to share their passion for making each and every customer’s day in store by delivering the best standards in retail across their areas of responsibility. The Food Services Trading Manager will look after the Food Counters, Bakery and Customer Café, this is a big role, its all about how you manage and motivate your team to deliver the standards and delight your customers every day!
Ideal Candidate
- A leader in the making: ready to influence, support and challenge in and outside your immediate team
- Must have a passion for great customer service
- Driven and always learning
- Open-minded: the more flexible you are, the more likely we are to find a place for you
- Proven experience in managing a medium sized diverse team in a hospitality, leisure or retail environment
- Ability to lead and work pro-actively within a team
- High degree of customer focus/ responsiveness
The Role – Key Responsibilities
- Managing, coaching, and developing a team of diverse individuals
- Ensure all staff are multi-skilled / tasked to complete a wide range of duties within the store
- Ensure all staff have knowledge of products and services within the whole store
- Understand customers, anticipating their needs, setting 'best in class' standards of service
- Ensuring staffing levels are adequate to meet customer expectations for the whole store
- Manage stock availability and waste
- Driving customer service standards to achieve sales and exceed customer satisfaction targets
- Identifying the potential and managing staff development and supporting staff to achieve their potential
Commutable Locations
- Neasden
- Tokyngton
- Sudbury
- West Hendon
- Harlesend
Food Services Manager in London employer: McCarthy Recruitment
Join a dynamic and supportive team in Fareham, where your ambition and leadership skills will be nurtured in a fast-paced retail environment. As a Management Trainee, you'll benefit from hands-on experience, structured training, and clear pathways for career progression, all while working in a culture that values customer service and operational excellence. This is an excellent opportunity to build a rewarding management career with a company that prioritises employee growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Food Services Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like McCarthy Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to McCarthy Recruitment
Don't be shy about reaching out to McCarthy Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Services Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about McCarthy Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at McCarthy Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
