At a Glance
- Tasks: Lead and shape the casino division, driving performance and compliance.
- Company: Established gaming business with a focus on growth and transformation.
- Benefits: Competitive salary, car allowance, bonus, and flexible location options.
- Other info: National role with travel opportunities and excellent career progression.
- Why this job: Join a dynamic team and make a significant impact in the gaming industry.
- Qualifications: Senior operational leadership experience in casinos or related sectors.
The predicted salary is between 110000 - 110000 £ per year.
An established and growing gaming business is seeking an experienced Operations Director to lead and shape its expanding casino division during a critical phase of growth and transformation. This is a senior, high-impact role with full accountability for operational performance, culture, compliance and commercial delivery across a growing portfolio of UK casinos, including existing sites and forthcoming acquisitions.
With multiple venues already in operation and further sites planned through acquisition, the business requires a credible, hands-on Operations Director who can set direction, stabilise performance and build a high-performing operating model. You will take ownership of day-to-day operations while also playing a key role in strategic growth, integration of newly acquired sites, and long-term commercial development.
Key Responsibilities
- Provide strategic and operational leadership across the casino portfolio
- Drive commercial performance, profitability and revenue growth
- Lead cultural integration following acquisitions, embedding consistent standards and ways of working
- Ensure full compliance with UK gambling legislation, LCCP requirements and regulatory best practice
- Build strong, visible leadership presence across sites, earning credibility quickly
- Develop and coach senior casino leadership teams, strengthening succession and capability
- Balance service excellence with operational discipline and cost control
- Act as the senior operational interface between UK operations and wider group stakeholders
About You
- You will already operate at a senior level within the casino, gaming or betting industry, with a strong grasp of both the commercial and regulatory realities of the sector, or alternatively within retail or hospitality.
- Proven experience in a senior operational leadership role within casinos, gaming or betting
- Strong working knowledge of gambling regulation and compliance frameworks
- A track record of leading multi-site operations and senior management teams
- Experience integrating acquired businesses or turning around underperforming operations
- Commercial acumen combined with a strong service and customer mindset
- The ability to cut through complexity, challenge assumptions and establish facts quickly
- Gravitas, credibility and the confidence to influence at board and group level
Location & Travel
This is a national role with regular travel across the UK and periodic engagement with international stakeholders. Flexibility on base location is available for the right individual.
If you are an experienced Operations Director ready to take the next step in your career, APPLY NOW to join our clients dynamic team and drive success across your stores.
Director of Operations in London employer: McCarthy Recruitment
Join a dynamic and established gaming business as the Operations Director, where you will lead a high-performing team across a growing portfolio of UK casinos. With a strong focus on employee development, a culture of compliance, and opportunities for strategic growth, this role offers a competitive salary package, including a car allowance and bonus. Experience a supportive work environment that values leadership presence and operational excellence, making it an excellent employer for those seeking meaningful and rewarding careers in the gaming industry.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, attend events, and join relevant groups. The more people you know, the better your chances of landing that Operations Director role.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and driving performance. They want to see that you can take charge and make things happen.
✨Tip Number 3
Be ready for those tough questions! Brush up on your knowledge of gambling regulations and compliance frameworks. You’ll want to demonstrate that you’re not just a great leader but also savvy about the industry's ins and outs.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and ace them. Plus, applying directly gives you a better shot at standing out from the crowd.
We think you need these skills to ace Director of Operations in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Director role. Highlight your experience in leading multi-site operations and any relevant achievements in the casino or gaming industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven commercial performance and led cultural integration in previous positions. We love a good story!
Showcase Your Leadership Style:In your application, make sure to showcase your leadership style and how you build high-performing teams. We’re looking for someone who can develop and coach senior management teams, so let us know how you’ve done this in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at McCarthy Recruitment
✨Know Your Numbers
As a potential Operations Director, you need to be on top of the commercial performance metrics. Brush up on key figures related to profitability and revenue growth in the gaming industry. Be ready to discuss how you've driven these numbers in your previous roles.
✨Understand Compliance Inside Out
Familiarise yourself with UK gambling legislation and compliance frameworks. Prepare to talk about how you've ensured compliance in past positions, especially during acquisitions. This will show that you can navigate the regulatory landscape effectively.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading multi-site operations and developing senior management teams. Share specific examples of how you've built strong leadership presence and earned credibility across different sites.
✨Strategic Vision is Key
Think about your strategic vision for the casino division. Be ready to articulate how you would stabilise performance and drive growth. Highlight any experience you have with integrating acquired businesses or turning around underperforming operations.
