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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store targets.
- Company: Join a renowned brand with a strong presence on the British High Street.
- Benefits: Competitive salary, bonus opportunities, and career development in a vibrant retail environment.
- Why this job: Be part of an iconic brand and inspire a team to success in a fast-paced setting.
- Qualifications: Experience in retail management and a passion for customer service and fashion.
- Other info: Opportunity for personal growth and to make a real impact in a leading store.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Salary: £36,272 - £36,279 + Bonus
Role: Full Time (40 Hours) – Permanent
OVERVIEW
Are you a fantastic Retail/Hospitality Manager looking for your next big challenge? We are on the hunt for extraordinarily talented retailer who will be responsible for one of our clients’ major stores. This role will involve travel to other London branches supporting in day to day management operations. Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic retail environment. With fantastic brand recognition, and an iconic stance in the great British High Street, this really is a dream role for any experienced Retail Manager.
IDEAL CANDIDATE
- You will be professional and commercially astute with a passion for customer service, people management and a strong desire to succeed.
- Product knowledge that leaves others behind, living and breathing fashion.
- Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience.
- Commercial awareness is a must, it’s not just fashion, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding.
- Understanding your customers’ needs as well as the offerings from your competitors should come naturally to you.
- Customer focus when making all decisions, ensuring the customer is at the heart of all operations in store.
- Excellent people management skills, with the ability to motivate and gain respect from your team.
- Ideally experience of the premium service market or a very clear understanding of it.
THE ROLE AND KEY RESPONSIBILITIES
- Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere.
- Monitor store performance and make recommendations to improve results.
- Communicate store performance and company updates to the team.
- Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times.
- Proactively seek out customer feedback and make recommendations to improve customer service.
- Ensure all difficult customer issues are resolved effectively and in a timely manner.
- Build rapport and be approachable and helpful to both customers and staff.
- Actively coach and develop the team to support internal succession.
- Monitor controllable costs and take action where appropriate.
- Understand and adhere to the company’s Health & Safety procedures.
ABOUT US
This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www.mccarthyrecruitment.com/privacy.
If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.
Apply for this role now or find us online at:
Web: Facebook: McCarthyRecruitment Twitter: WeAreMcCarthy Linked-In: company/mccarthy-recruitment
Designate Store Manager employer: McCarthy Recruitment
Contact Detail:
McCarthy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customer service philosophy and be ready to share how your experience aligns with their values.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've motivated teams and improved customer experiences in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to help you every step of the way.
We think you need these skills to ace Designate Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and customer service shine through. We want to see that you live and breathe fashion, so share your experiences that highlight this enthusiasm!
Tailor Your CV: Make sure your CV is tailored to the Designate Store Manager role. Highlight your relevant experience in retail management and any achievements that demonstrate your ability to motivate a team and drive sales.
Be Specific: Use specific examples in your cover letter to illustrate how you've successfully managed teams or improved customer experiences in the past. We love seeing concrete evidence of your skills in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at McCarthy Recruitment
✨Know Your Stuff
Make sure you brush up on the brand's history, values, and product lines. Being able to discuss specific items and trends in fashion will show your passion and knowledge, which is crucial for a Designate Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about times when you’ve turned around a struggling team or improved customer service. This role is all about inspiring others, so be ready to share your success stories!
✨Customer-Centric Mindset
Be prepared to discuss how you would enhance the customer experience. Think of strategies you could implement to ensure every customer leaves feeling valued. This shows that you understand the importance of customer service in retail.
✨Understand the Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to talk about how you’ve used data to drive sales or improve store performance. This demonstrates your commercial awareness and ability to make informed decisions.
