At a Glance
- Tasks: Lead and inspire a dynamic team in a fast-paced retail environment.
- Company: Join a growing, people-focused business with vibrant store locations across the UK.
- Benefits: Enjoy competitive salary, career progression, store discounts, and free on-site parking.
- Why this job: Be part of a high-energy culture that values customer service and personal growth.
- Qualifications: Minimum 2 years in retail or food management; Cantonese or Mandarin is a plus.
- Other info: Immediate applications encouraged; this role is managed by McCarthy Recruitment.
Location: Various UK Locations
Salary: Up to £35,000 per annum
Role: Permanent – Full-Time
Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. This is an excellent opportunity to work with growing, people-focused businesses in vibrant environments.
Essential: Candidates will not be considered for this role without a minimum of 2 years’ experience in store retail, food retail or restaurant management.
Language Skills: Cantonese or Mandarin speaking is preferred but not essential.
About the Role:
As a Deputy Store Manager, you will be at the forefront of delivering excellent customer service and driving your team to exceed targets and expectations. You will play a key role in mentoring and inspiring your team to provide top-tier service, maintain high standards, and contribute to business growth.
Key Responsibilities:
- Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development
- Foster a culture of customer excellence by ensuring all staff are trained and knowledgeable about products and services
- Drive sales and service by managing staffing levels, stock availability, and customer satisfaction
- Assist the Store Manager in managing performance, setting team goals, and ensuring targets are met
- Work with the Store Manager to recruit and train colleagues to a high standard by sharing knowledge and skills
- Maintain high standards of the store’s presentation, ensuring it is the best in class
- Be a hands-on leader, taking responsibility for the daily operations of the store, and stepping in when necessary to support staff in key areas
You:
- Fluent in Cantonese or Mandarin (preferred but not essential)
- A natural leader with the ability to inspire, coach, and motivate a team
- Proven experience in a fast-paced retail or food environment
- Results-driven with a strong work ethic and a passion for customer service
- A “can-do” attitude with a focus on achieving team and personal success
- Articulate and able to communicate effectively with team members and customers alike
Ideal Candidate:
- Previous experience in a retail management position or similar fast-paced environment
- A passion for people development, customer service, and business performance
- Ability to thrive under pressure, manage multiple tasks, and ensure excellent delivery
- A strong communicator who leads by example and delivers results
- Experience in managing stock inventory, including ordering and replenishment
Benefits:
- Career development and progression opportunities
- Competitive salary, store discount and free on-site parking
- Ongoing training and support to help you succeed in your role
- A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potential
If you are a passionate and driven Deputy Store Manager or Team Leader who thrives in a high-energy, customer-focused environment, APPLY NOW for immediate consideration!
Deputy Manager employer: McCarthy Recruitment
Contact Detail:
McCarthy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network with current or former employees of the company. They can provide valuable insights into the company culture and what it takes to succeed in the Deputy Store Manager role.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples that highlight your ability to inspire and motivate others.
✨Tip Number 3
Familiarise yourself with the latest trends in food retail and customer service. Showing that you are knowledgeable about the industry can set you apart from other candidates.
✨Tip Number 4
Demonstrate your passion for customer service during any interactions. Highlighting your commitment to delivering excellent service will resonate well with the hiring team.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly in food retail or catering. Use specific examples to demonstrate your leadership skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team development. Mention your experience in fast-paced environments and how you can contribute to the store's success.
Highlight Language Skills: If you speak Cantonese or Mandarin, be sure to mention this in your application. Even if it's not essential, it could give you an edge over other candidates.
Showcase Your Leadership Style: In your application, describe your leadership style and how you inspire and motivate your team. Provide examples of how you've successfully managed staff performance and contributed to business growth.
How to prepare for a job interview at McCarthy Recruitment
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on mentoring and developing staff to achieve their best.
✨Emphasise Customer Service Excellence
This role is all about delivering top-notch customer service. Be ready to discuss your approach to ensuring customer satisfaction and how you've fostered a culture of excellence in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of specific situations where you had to manage stock levels, handle customer complaints, or motivate your team under pressure.
✨Research the Company Culture
Understanding the company's values and culture is crucial. Familiarise yourself with their approach to customer service and team development, and be prepared to discuss how your personal values align with theirs.