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- Tasks: Lead and inspire a dynamic team in a fast-paced retail environment.
- Company: Join a vibrant, people-focused business in Tottenham.
- Benefits: Competitive salary, store discounts, free parking, and career progression.
- Why this job: Make a real impact by delivering excellent customer service and driving team success.
- Qualifications: 2 years of experience in retail management; fluent in Cantonese or Mandarin preferred.
- Other info: Dynamic work environment with ongoing training and support for your growth.
Location: Tottenham
Salary: Up to £35,000 per annum
Role: Permanent – Full-Time
Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. This is an excellent opportunity to work with growing, people-focused businesses in vibrant environments.
Essential: Candidates will not be considered for this role without a minimum of 2 years’ experience in store retail, food retail or restaurant management.
Language Skills: Cantonese or Mandarin speaking essential.
About the Role: As a Deputy Store Manager, you will be at the forefront of delivering excellent customer service and driving your team to exceed targets and expectations. You will play a key role in mentoring and inspiring your team to provide top-tier service, maintain high standards, and contribute to business growth.
Key Responsibilities:
- Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development.
- Foster a culture of customer excellence by ensuring all staff are trained and knowledgeable about products and services.
- Drive sales and service by managing staffing levels, stock availability, and customer satisfaction.
- Assist the Store Manager in managing performance, setting team goals, and ensuring targets are met.
- Work with the Store Manager to recruit and train colleagues to a high standard by sharing knowledge and skills.
- Maintain high standards of the store’s presentation, ensuring it is the best in class.
- Be a hands-on leader, taking responsibility for the daily operations of the store, and stepping in when necessary to support staff in key areas.
You:
- Fluent in Cantonese or Mandarin (preferred but not essential).
- A natural leader with the ability to inspire, coach, and motivate a team.
- Proven experience in a fast-paced retail or food environment.
- Results-driven with a strong work ethic and a passion for customer service.
- A “can-do” attitude with a focus on achieving team and personal success.
- Articulate and able to communicate effectively with team members and customers alike.
Ideal Candidate:
- Previous experience in a retail management position or similar fast-paced environment.
- A passion for people development, customer service, and business performance.
- Ability to thrive under pressure, manage multiple tasks, and ensure excellent delivery.
- A strong communicator who leads by example and delivers results.
- Experience in managing stock inventory, including ordering and replenishment.
Benefits:
- Career development and progression opportunities.
- Competitive salary, store discount and free on-site parking.
- Ongoing training and support to help you succeed in your role.
- A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potential.
If you are a passionate and driven Deputy Store Manager or Team Leader who thrives in a high-energy, customer-focused environment, APPLY NOW for immediate consideration!
Deputy Manager employer: McCarthy Recruitment
Contact Detail:
McCarthy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and food service sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to retail management. Show off your leadership skills and how you've driven results in past roles – this is your time to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your experience in food retail or management.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deputy Store Manager role. Highlight your relevant experience in food retail or management, and don’t forget to showcase your leadership skills. We want to see how you can inspire and motivate a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven sales or improved customer service in your previous positions. Let us know what makes you tick!
Show Off Your Language Skills: If you speak Cantonese or Mandarin, make sure to mention it! This is a key requirement for the role, and we love candidates who can connect with our diverse customer base. It could give you the edge over other applicants!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at McCarthy Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Deputy Store Manager role. Brush up on your knowledge of food retail, customer service excellence, and team leadership. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve motivated staff or improved performance. This is your chance to demonstrate your ability to inspire and develop others, which is crucial for this role.
✨Practice Your Language Skills
If you speak Cantonese or Mandarin, be ready to showcase this during the interview. Practice common phrases or scenarios you might encounter in the store. This will not only highlight your language skills but also your commitment to serving a diverse customer base.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you’re genuinely interested in the role and helps you assess if the company is the right fit for you.
