At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service in a dynamic retail environment.
- Company: Join a leading retail brand with a rich heritage and exciting growth opportunities.
- Benefits: Competitive salary up to £30,000, career development, and a supportive team culture.
- Other info: Exciting career growth potential in a vibrant and fast-paced setting.
- Why this job: Be part of a transformative journey in retail and make a real impact on customer experience.
- Qualifications: Proven leadership skills and a background in retail or hospitality are essential.
The predicted salary is between 30000 - 30000 £ per year.
We are looking for positive, approachable and adaptable Managers to join one of the biggest household names in Retail. Our Client is highly successful with a great heritage; however, recently through the addition of other brands, it is capturing new customers, accelerating its performance and setting itself up to be the market leader in their sector.
As an Assistant Manager, you will ultimately have total responsibility for mentoring and motivating your team to exceed business metrics and expectations across your own areas of the store. You will be encouraged and inspired to develop a capable team around you in order to offer high levels of customer service and build an industry-leading team.
Areas you could be accountable for in one of our stores include Food, Service Counters, Online Grocery, Non-food/Clothing, Customer Experience and Nights.
IDEAL CANDIDATE
- To be successful, you’ll need to be an authentic, engaging and uncompromising leader with fantastic leadership skills.
- With a proven retail or hospitality background, you’ll get going quickly in one of our stores and feel at home instantly.
- An experienced leader, you will be able to manage a range of team sizes through the positive changes that we are going through.
- Strong communication skills, coaching and mentoring management style are essential as well as excellent influencing and negotiating skills.
- Commercial drive and awareness as well as the ability to prioritise, anticipate changes and implement recommendations.
- Places the emphasis on customer service and ensures that the highest standards are set and maintained in this field.
THE ROLE – KEY RESPONSIBILITIES
- As an Assistant Manager, you will lead, inspire and develop your team, spending most of your day on the shop floor, making sure that each and every customer is valued as soon as they walk through the door.
- You’ll seek opportunities to stay ahead of the competition and react to changes that could affect store performance.
- Lead and coach your team from the front as you work towards team and individual performance goals.
- Take charge of everything, from developing your people to managing sales, waste and costs.
- Completing regular performance reviews with team members and identifying training & development needs.
- To recruit, train and develop your team to consistently provide product availability and responsive, efficient, friendly and knowledgeable customer service.
COMMUTABLE LOCATIONS: Kingston upon Thames, Wimbledon, Earlsfield
KEY WORDS: Food Trading, Food Trading Manager, Retail, Management, Manager, Team Management, Assistant Manager, Food Retail, Service, Team Leader, Department Manager, Section Leader, Deputy Manager, Duty Manager, Hospitality, Leisure, Shift Leader, Supervisor.
CTM - Food employer: McCarthy Recruitment
Join a leading retail giant in Richmond as an Assistant Manager, where you will be part of a dynamic team dedicated to delivering exceptional customer service. With a strong focus on employee development and a supportive work culture, this role offers exciting growth opportunities as the company expands its market presence. Enjoy competitive salary packages and the chance to lead a passionate team in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land CTM - Food
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want you to shine in the interview by showcasing your skills and experience in a relatable way.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace CTM - Food
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for retail and leadership. Authenticity goes a long way in making a great first impression.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the job description. We’re looking for leaders who can inspire and motivate, so showcase those qualities clearly!
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us quickly see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just a few clicks and you’re on your way!
How to prepare for a job interview at McCarthy Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their recent achievements and how they’re positioning themselves in the market. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team, resolved conflicts, or improved customer service in previous roles. Be ready to discuss your coaching style and how you motivate others.
✨Customer Service Focus
Since the role emphasises high levels of customer service, think of specific instances where you went above and beyond for a customer. Highlight your approach to ensuring customer satisfaction and how you handle feedback or complaints.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the store is currently facing, or how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
