At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service in a dynamic retail environment.
- Company: Join a leading retail brand with a rich heritage and exciting growth opportunities.
- Benefits: Competitive salary up to £30,000, career development, and a supportive team culture.
- Other info: Exciting career growth potential in a vibrant and fast-paced setting.
- Why this job: Be part of a transformative journey in retail and make a real impact on customer experience.
- Qualifications: Proven leadership skills and a background in retail or hospitality are essential.
The predicted salary is between 30000 - 30000 £ per year.
We are looking for positive, approachable and adaptable Managers to join one of the biggest household names in Retail. Our Client is highly successful with a great heritage; however, recently through the addition of other brands, it is capturing new customers, accelerating its performance and setting itself up to be the market leader in their sector.
As an Assistant Manager, you will ultimately have total responsibility for mentoring and motivating your team to exceed business metrics and expectations across your own areas of the store. You will be encouraged and inspired to develop a capable team around you in order to offer high levels of customer service and build an industry-leading team.
Areas you could be accountable for in one of our stores include Food, Service Counters, Online Grocery, Non-food/Clothing, Customer Experience and Nights.
IDEAL CANDIDATE
- To be successful, you’ll need to be an authentic, engaging and uncompromising leader with fantastic leadership skills.
- With a proven retail or hospitality background, you’ll get going quickly in one of our stores and feel at home instantly.
- An experienced leader, you will be able to manage a range of team sizes through the positive changes that we are going through.
- Strong communication skills, coaching and mentoring management style are essential as well as excellent influencing and negotiating skills.
- Commercial drive and awareness as well as the ability to prioritise, anticipate changes and implement recommendations.
- Places the emphasis on customer service and ensures that the highest standards are set and maintained in this field.
THE ROLE – KEY RESPONSIBILITIES
- As an Assistant Manager, you will lead, inspire and develop your team, spending most of your day on the shop floor, making sure that each and every customer is valued as soon as they walk through the door.
- You’ll seek opportunities to stay ahead of the competition and react to changes that could affect store performance.
- Lead and coach your team from the front as you work towards team and individual performance goals.
- Take charge of everything, from developing your people to managing sales, waste and costs.
- Completing regular performance reviews with team members and identifying training & development needs.
- To recruit, train and develop your team to consistently provide product availability and responsive, efficient, friendly and knowledgeable customer service.
COMMUTABLE LOCATIONS: Kingston upon Thames, Wimbledon, Earlsfield
KEY WORDS: Food Trading, Food Trading Manager, Retail, Management, Manager, Team Management, Assistant Manager, Food Retail, Service, Team Leader, Department Manager, Section Leader, Deputy Manager, Duty Manager, Hospitality, Leisure, Shift Leader, Supervisor.
CTM - Food employer: McCarthy Recruitment
Join a dynamic and supportive team in Fareham, where your ambition and leadership skills will be nurtured in a fast-paced retail environment. As a Management Trainee, you'll benefit from hands-on experience, structured training, and clear pathways for career progression, all while working in a culture that values customer service and operational excellence. This is an excellent opportunity to build a rewarding management career with a company that prioritises employee growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land CTM - Food
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like McCarthy Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to McCarthy Recruitment
Don't be shy about reaching out to McCarthy Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace CTM - Food
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about McCarthy Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at McCarthy Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
