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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a vibrant retail environment.
- Company: Join a well-known brand with a strong presence on the British High Street.
- Benefits: Competitive salary, bonus opportunities, and career development in a supportive atmosphere.
- Why this job: Be part of a passionate team and make a real impact in retail management.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Exciting opportunities for growth and development in a fast-paced setting.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Salary: £36,272 - £36,729 + Bonus
Role: Full Time (40 Hours) – Permanent
OVERVIEW
Are you a fantastic Retail/Hospitality Manager looking for your next big challenge? We are on the hunt for extraordinarily talented retailer who will be responsible for one of our clients’ major stores. This role will involve travel to other London branches supporting in day to day management operations. Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic retail environment. With fantastic brand recognition, and an iconic stance in the great British High Street, this really is a dream role for any experienced Retail Manager.
IDEAL CANDIDATE
- You will be professional and commercially astute with a passion for customer service, people management and a strong desire to succeed.
- Product knowledge that leaves others behind, living and breathing fashion.
- Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience.
- Commercial awareness is a must, it’s not just fashion, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding.
- Understanding your customers’ needs as well as the offerings from your competitors should come naturally to you.
- Customer focus when making all decisions, ensuring the customer is at the heart of all operations in store.
- Excellent people management skills, with the ability to motivate and gain respect from your team.
- Ideally experience of the premium service market or a very clear understanding of it.
THE ROLE AND KEY RESPONSIBILITIES
- Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere.
- Monitor store performance and make recommendations to improve results.
- Communicate store performance and company updates to the team.
- Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times.
- Proactively seek out customer feedback and make recommendations to improve customer service.
- Ensure all difficult customer issues are resolved effectively and in a timely manner.
- Build rapport and be approachable and helpful to both customers and staff.
- Actively coach and develop the team to support internal succession.
- Monitor controllable costs and take action where appropriate.
- Understand and adhere to the company’s Health & Safety procedures.
Designate Store Manager in City of London employer: McCarthy Recruitment
Contact Detail:
McCarthy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Store Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its competitors. Show them you know your stuff about the brand and how you can elevate their customer experience.
✨Tip Number 3
Practice your people management skills! Think of examples where you've motivated a team or resolved customer issues. This will help you shine during interviews, especially for a role focused on team dynamics.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join the team!
We think you need these skills to ace Designate Store Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and customer service shine through. We want to see that you genuinely care about creating an outstanding shopping experience for customers.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in retail management. We love seeing how your skills align with the role, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at McCarthy Recruitment
✨Know Your Brand Inside Out
Before the interview, make sure you research the brand thoroughly. Understand its values, product offerings, and what sets it apart in the retail market. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their success.
✨Showcase Your People Skills
As a Designate Store Manager, your ability to motivate and manage a team is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your coaching style and how you handle difficult situations. Be ready to discuss how you foster a positive team culture.
✨Demonstrate Commercial Awareness
Brush up on your understanding of retail metrics and how they impact store performance. Be prepared to discuss how you've used data to drive decisions in previous roles. This shows that you’re not just passionate about fashion, but also understand the business side of retail.
✨Customer-Centric Mindset
Prepare to share specific examples of how you've enhanced customer experiences in your previous roles. Think about times when you went above and beyond for a customer or implemented feedback to improve service. This will highlight your commitment to putting customers at the heart of operations.
