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For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and achieve store targets.
- Company: A stylish fashion brand known for quality designs and a fun culture.
- Benefits: Competitive salary, bonus opportunities, and career growth in a dynamic environment.
- Why this job: Be the face of a trendy brand and inspire your team every day.
- Qualifications: Passion for fashion, strong leadership skills, and a knack for customer service.
- Other info: Join a growing lifestyle brand with exciting new store openings.
The predicted salary is between 20800 - 26000 £ per year.
Location: Cirencester
Salary: Up to £26,000 per annum plus bonus
Role: Permanent
OVERVIEW
Since their conception as a fashion brand in 1991, our client has gone from strength to strength. Today our client is well known for its high quality, stylish designs for the whole family. As a Store Manager, you'll embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service is as premium as our product. Our client wants managers to reflect the brand itself – which is why fun, bright and friendly personalities always shine. Show us you're proficient at managing a team and delivering exceptional service and prove you've got plenty of ambition, and we'll reward you with a career you'll want to shout about.
IDEAL CANDIDATE
- You will be professional, fashion forward and commercially astute with a passion for customer service, people management and a strong desire to succeed.
- Product knowledge that leaves others behind, living and breathing fashion.
- Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience.
- Commercial awareness is a must, it's not just fashion, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding.
- Understanding your customers' needs as well as the offerings from your competitors should come naturally to you.
- Customer focus when making all decisions, ensuring the customer is at the heart of all operations in store.
- Excellent people management skills, with the ability to motivate and gain respect from your team.
- Ideally experience of the premium service market or a very clear understanding of it.
THE ROLE – KEY RESPONSIBILITIES
- Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere.
- Monitor store performance and make recommendations to improve results.
- Communicate store performance and company updates to the team.
- Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times.
- Proactively seek out customer feedback and make recommendations to improve customer service.
- Ensure all difficult customer issues are resolved effectively and in a timely manner.
- Build rapport and be approachable and helpful to both customers and staff.
- Actively coach and develop the team to support internal succession.
- Monitor controllable costs and take action where appropriate.
- Understand and adhere to the company's Health & Safety procedures.
OUR CLIENT
Since their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to its original roots and brand values.
ABOUT US
This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them.
Details are set out in our privacy policy at www/mccarthyrecruitment.com/privacy.
If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.
Apply for this role now or find us online at:
Store Manager in Cirencester employer: McCarthy Recruitment
Contact Detail:
McCarthy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Cirencester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and customer service approach. This will help you stand out in interviews and show that you're genuinely passionate about being a Store Manager.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've successfully managed a team or resolved customer issues. This will demonstrate your leadership skills and customer focus.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Store Manager in Cirencester
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your personality shine through in your application. Remember, we’re looking for fun, bright, and friendly individuals who embody the brand.
Highlight Your Experience: Make sure to showcase your experience in managing teams and delivering exceptional customer service. We love seeing how you've motivated others and created a positive atmosphere in previous roles.
Know Your Fashion: Demonstrate your passion for fashion and product knowledge. We’re keen to see how you keep up with trends and understand what makes a store stand out in the competitive market.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us.
How to prepare for a job interview at McCarthy Recruitment
✨Know Your Brand Inside Out
Before the interview, make sure you’re well-versed in the brand's history, values, and product offerings. This will not only show your passion for the brand but also help you articulate how you can embody and advocate for it as a Store Manager.
✨Showcase Your People Skills
Prepare examples of how you've successfully managed and motivated a team in the past. Highlight specific instances where your leadership made a difference, especially in delivering exceptional customer service. Remember, they want to see your ability to inspire others!
✨Demonstrate Commercial Awareness
Brush up on your understanding of retail performance metrics and how they relate to store success. Be ready to discuss how you would monitor and improve store performance based on figures and reports, showing that you can think commercially.
✨Customer-Centric Mindset
Think about how you can ensure every customer leaves with a positive experience. Prepare to discuss strategies for gathering customer feedback and resolving issues effectively. This will demonstrate your commitment to putting customers at the heart of everything you do.
