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For Companies At a Glance
- Tasks: Lead a dynamic retail team and ensure top-notch customer service.
- Company: Join a thriving retail environment focused on quality and service.
- Benefits: Competitive salary, career growth, and a rewarding work atmosphere.
- Other info: Perfect for those looking to advance their retail management career.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Passion for retail, strong leadership, and excellent communication skills.
The predicted salary is between 31300 - 38170 ÂŁ per year.
Location: Newmarket
Salary: From ÂŁ31,300 to ÂŁ38,170 per annum
Role: Permanent
OVERVIEW
In this role you will be deputising for the retail Store Manager. You will be responsible for ensuring the whole retail store is managed effectively and will need to lead a team in an environment focused on quality, service and availability. To be successful you will need a genuine passion for retail and customer service, excellent leadership and coaching skills, an enthusiastic and energetic approach, and the ability to prioritise at pace. The role of retail Assistant Manager is all about developing a motivated, focused team that puts the customer at the heart of everything you do. In return you will receive a very competitive salary and a highly rewarding opportunity.
THE ROLE – KEY RESPONSIBILITIES
- Managing, coaching and developing a team
- Ensuring customer satisfaction through efficient use of the team and driving store standards and availability
- Leading and managing the retail store team
- Ensuring the store complies with all health and safety procedures
- Motivating, training and developing staff, identifying development needs and future stars
- Planning and prioritising all store operational tasks to achieve excellence
- Managing and overseeing all necessary store administration
- Managing stock movement, freshness, store availability and stock integrity
- Driving the store to meet and exceed all targets
- Deputising for the Store Manager and executing all company instructions
- Understanding the customer of your store, anticipating their needs and ensuring “best in class” customer service
- Ensuring staff levels are adequate to achieve core business day‑to‑day goals and meet customer expectations
- Managing the overall replenishment process
IDEAL CANDIDATE
Whatever your background, you are ready to meet the challenge of driving one of the most successful retail stores and advancing your own retail management career. Our client seeks individuals capable of leading and motivating teams to achieve ambitious performance targets, with a strong emphasis on customer satisfaction. You will be a highly effective team player who works closely with the retail Store Manager. Experience in retail or food retail management is an advantage; hospitality, leisure or retail management experience is also considered.
- Ability to motivate a team to deliver
- Strong leadership and proactive teamwork skills
- Experience managing a service‑focused environment with a passion for setting and achieving results
- Strong communication skills
- Dedication to a customer‑service culture
- Commitment to retail operational excellence
- Demonstrated genuine desire for people development
- Problem‑solving and decision‑making aptitude
COMMUTABLE LOCATIONS: Cambridge, Ely, Haverhill, Bury St Edmunds
EEO STATEMENT
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Assistant Manager employer: McCarthy Recruitment
Contact Detail:
McCarthy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local job fairs, and join relevant groups on social media. You never know who might have the inside scoop on an Assistant Manager role!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to retail management. Think about how you would handle team dynamics or customer service challenges, and be ready to share your experiences.
✨Tip Number 3
Showcase your leadership skills during interviews! Share examples of how you've motivated teams or improved customer satisfaction in previous roles. This will demonstrate that you're the right fit for the Assistant Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Retail: Make sure to highlight your genuine passion for retail and customer service in your application. We want to see that you’re not just looking for a job, but that you truly care about creating an amazing shopping experience for customers.
Demonstrate Leadership Skills: In your written application, share examples of how you've successfully led and motivated teams in the past. We love seeing candidates who can inspire others and drive performance, so don’t hold back on showcasing your leadership abilities!
Tailor Your Application: Take the time to tailor your application to the specific role of Assistant Manager. Use keywords from the job description to show us that you understand what we’re looking for and how you fit into our vision for the store.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important information about the role!
How to prepare for a job interview at McCarthy Recruitment
✨Know Your Retail Stuff
Make sure you brush up on the latest trends in retail and customer service. Understand what makes a store successful and be ready to discuss how you can contribute to that success. Show your passion for retail by sharing examples of how you've improved customer experiences in the past.
✨Show Off Your Leadership Skills
Prepare to talk about your experience in leading teams. Think of specific instances where you motivated your team or resolved conflicts. Highlight your coaching abilities and how you've helped team members grow, as this is crucial for the Assistant Manager role.
✨Be Customer-Centric
Demonstrate your commitment to customer satisfaction. Be ready to share stories about how you've gone above and beyond for customers. Discuss how you would ensure your team puts the customer at the heart of everything they do, aligning with the company's values.
✨Plan for Operational Excellence
Think about how you would manage store operations effectively. Prepare to discuss your approach to stock management, health and safety compliance, and meeting performance targets. Showing that you can prioritise tasks and drive results will set you apart from other candidates.