At a Glance
- Tasks: Lead a team to create unforgettable customer experiences and drive sales.
- Company: Join a growing high street retailer with a passion for exceptional service.
- Benefits: Competitive pay, bonuses, flexible benefits, and generous staff discounts.
- Other info: Great career growth opportunities in a dynamic retail environment.
- Why this job: Make a real impact by helping people celebrate life's special moments.
- Qualifications: Experience in customer-focused roles and strong leadership skills.
Job Description
Location: Newmarket
Salary: From £31,300 to £38,170 per annum
Role: Permanent
OVERVIEW
In this role you will be deputising for the retail Store Manager. You will be responsible for ensuring the whole retail store is managed effectively. You will need to lead a team in an environment focused on quality, service and availability. To be successful in this role you will need a genuine passion for retail and customer service and excellent leadership and coaching skills. Your enthusiastic and energetic approach, coupled with your ability to prioritise at pace will ensure your success. The role of retail Assistant Manager is all about developing a motivated, focused team that puts the customer at the heart of everything you do. In return you will receive a very competitive salary and a highly rewarding opportunity.
THE ROLE – KEY RESPONSIBILITIES
- Managing, coaching and developing a team
- Ensure customer satisfaction is delivered through efficient use of the team, and driving retail store standards and availability
- Lead and manage the retail store team
- Ensure the retail store complies with all health and safety procedures
- Motivate, train and develop your team, identifying development needs and stars for the future
- Plan and prioritise all store operational tasks to achieve excellence
- Manage and oversee all necessary store administration
- Manage stock movement, freshness, store availability and stock integrity
- Drive the store to meet and exceed all targets
- Deputise for the Store Manager, implement and execute all company instructions
- Understand the customer of your store, anticipate their needs and ensure they experience ‘best in class’ customer service
- Ensure staff levels are adequate to achieve core business day to day goals and meet customer expectations
- Manage the overall replenishment process
IDEAL CANDIDATE
Whatever your background, you will be ready to meet the challenge of driving one of the most successful retail stores and your own retail management career to further success and high rewards. Our client wants to meet people capable of leading and motivating their teams to achieve ambitious performance targets. You will understand the emphasis they put on customer satisfaction and you will be a highly effective team player who works closely with your retail Store Manager.
- Experience of retail management or food retail would be an advantage, although any hospitality, leisure or retail management background will be considered
- Ability to motivate a team to deliver is essential
- Ability to lead and work pro-actively within a team
- Experience of managing a service focused environment with a passion for setting and achieving results through yourself and others
- Strong communication skills
- Dedicated to a customer service culture
- Committed to retail operational excellence
- Can demonstrate a genuine desire for people
- Problem solving and decision making comes naturally
OUR CLIENT
Our client is passionate about what they do and are dedicated to providing their customers with the highest quality service. Our client aspires be a truly great company and to set the benchmark against which other companies will be judged. If you want a fantastic opportunity to prove yourself, progress and be an Assistant Manager, then this is a company that you need to apply to, it truly is a market leader in its field. Passionate about its people, it has built its success on commitment and people motivation. If you are currently a Deputy or Assistant Manager and are looking for long term development, training and progression – our client will invest in your future – this opportunity is for you!
COMMUTABLE LOCATIONS: Cambridge, Ely, Haverhill, Bury St Edmunds
KEYWORDS: Assistant Manager, Department Manager, Supervisor, Team Leader, Retail, Leisure, Hospitality, Store Manager.
ABOUT US
This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www / mccarthyrecruitment . com / privacy
If you wish to exercise your right to access, erase or restrict processing of your data please contact us in the office and we will respond to your query.
Apply for this role now or find us online at:
Web:mccarthyrecruitment.com
Facebook:facebook.com/McCarthyRecruitment
Twitter:twitter.com/UKRetailCareers
Linked-In:linkedin.com/company/mccarthy-recruitment
Assistant Manager employer: McCarthy Recruitment
Join a dynamic and supportive team in Fareham, where your ambition and leadership skills will be nurtured in a fast-paced retail environment. As a Management Trainee, you'll benefit from hands-on experience, structured training, and clear pathways for career progression, all while working in a culture that values customer service and operational excellence. This is an excellent opportunity to build a rewarding management career with a company that prioritises employee growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you connect your experience with what they’re all about, showing them you’re genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve inspired a team or improved customer experiences. We want you to shine in the interview by showcasing your skills and passion for retail.
✨Tip Number 3
Dress the part! Since this role is all about style and professionalism, make sure your outfit reflects that. First impressions matter, and looking sharp can set the tone for a great conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about creating memorable experiences for customers and leading a team with energy and empathy.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Assistant Store Manager role. Highlight any leadership experience and customer-focused achievements that demonstrate your ability to inspire and support others.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've successfully led teams or created exceptional customer experiences in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at McCarthy Recruitment
✨Know the Brand Inside Out
Before your interview, take some time to research the company and its values. Understand their mission and how they connect with customers. This will help you demonstrate your passion for the brand and show that you’re aligned with their goals.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to inspire others and create a positive work environment.
✨Emphasise Customer Connection
This role is all about creating memorable customer experiences. Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to exceptional service.
✨Dress the Part
Since this position involves representing a stylish brand, make sure to dress professionally and in line with the company’s aesthetic. This shows that you understand the importance of presentation and are serious about the role.
