Job Description
- Guiding customers through their journey, from initial enquiry to placing an order – whether in person or online.
- Learning and sharing product knowledge to help customers choose the perfect product for their needs. Full training provided!
- Creating accurate quotations and following up to ensure customers feel confident and supported.
- Responding to inbound enquiries promptly and professionally, delivering clear and helpful information.
- Achieving sales targets through great service and genuine customer engagement.
What We’re Looking For:
- Experience in customer service (face-to-face, phone, or online).
- A positive, proactive attitude and a genuine desire to help people.
- Ability to learn about products and match them to customer needs.
- Comfortable working towards individual and team targets.
Why Join Our Client?Our client is more than just a retailer they’re a leader in sleep innovation, known for their commitment to quality, service, and customer satisfaction. Their team is passionate, supportive, and driven by the belief that everyone deserves a great night’s sleep.Whether you're helping someone choose their dream bed or supporting behind the scenes, you'll be part of a company that truly makes a difference.ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with; our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www.mccarthyrecruitment.com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.
Contact Detail:
McCarthy Recruitment Ltd Recruiting Team