Store Manager in Chester

Store Manager in Chester

Chester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer experiences in a vibrant fashion retail environment.
  • Company: Join McCarthy Recruitment, a top-notch consultancy known for personalised and professional recruitment services.
  • Benefits: Enjoy a competitive salary up to £36,000 plus bonuses and opportunities for career growth.
  • Why this job: Be part of an iconic brand on the British High Street, inspiring a passionate team in fashion.
  • Qualifications: Experience in retail management, strong customer service skills, and a flair for fashion are essential.
  • Other info: We value diversity and welcome applications from all backgrounds.

The predicted salary is between 28800 - 43200 £ per year.

Location: Chester

Salary: Up to £36000 + Bonus

Role: Permanent

OVERVIEW

Are you a fantastic Retail/Hospitality Manager looking for your next big challenge in Fashion? We are on the hunt for extraordinarily talented retailer who will be responsible for one of our clients major stores. Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic retail environment. With fantastic brand recognition, and an iconic stance in the great British High Street, this really is a dream role for any experienced Retail Manager.

IDEAL CANDIDATE

  • You will be professional, fashion forward and commercially astute with a passion for customer service, people management and a strong desire to succeed.
  • Product knowledge that leaves others behind, living and breathing fashion.
  • Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience.
  • Commercial awareness is a must, it’s not just fashion, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding.
  • Understanding your customers' needs as well as the offerings from your competitors should come naturally to you.
  • Customer focus when making all decisions, ensuring the customer is at the heart of all operations in store.
  • Excellent people management skills, with the ability to motivate and gain respect from your team.
  • Ideally experience of the premium service market or a very clear understanding of it.

THE ROLE AND KEY RESPONSIBILITIES

  • Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere.
  • Monitor store performance and make recommendations to improve results.
  • Communicate store performance and company updates to the team.
  • Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times.
  • Proactively seek out customer feedback and make recommendations to improve customer service.
  • Ensure all difficult customer issues are resolved effectively and in a timely manner.
  • Build rapport and be approachable and helpful to both customers and staff.
  • Actively coach and develop the team to support internal succession.
  • Monitor controllable costs and take action where appropriate.
  • Understand and adhere to the company’s Health & Safety procedures.

Store Manager in Chester employer: McCarthy Recruitment Limited

As a Store Manager in Chester, you will join a vibrant and dynamic team within a well-recognised fashion brand that values exceptional customer service and employee development. The company fosters a supportive work culture where your leadership skills can shine, offering competitive salaries, bonuses, and opportunities for career progression in the retail sector. With a focus on personal growth and a commitment to creating a positive shopping experience, this role is perfect for those looking to make a meaningful impact in a thriving retail environment.
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Contact Detail:

McCarthy Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager in Chester

✨Tip Number 1

Familiarise yourself with the latest fashion trends and the brand's offerings. Being knowledgeable about their products will not only impress during interviews but also show your genuine passion for the role.

✨Tip Number 2

Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Prepare to discuss specific examples of how you've motivated teams in previous roles. Highlighting your leadership style and success stories will demonstrate your capability as a Store Manager.

✨Tip Number 4

Research the store's performance metrics and be ready to discuss how you would improve them. Showing that you understand commercial awareness and can contribute to the store's success will set you apart.

We think you need these skills to ace Store Manager in Chester

Leadership Skills
Customer Service Excellence
Commercial Awareness
Team Motivation
Performance Monitoring
Coaching and Development
Conflict Resolution
Fashion Product Knowledge
Analytical Skills
Communication Skills
Understanding of Retail Metrics
Health & Safety Compliance
Adaptability in a Dynamic Environment
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in retail and hospitality management. Focus on your achievements, particularly in motivating teams and enhancing customer experiences, as these are key for the Store Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've successfully managed teams and improved store performance in previous roles.

Highlight Relevant Skills: Emphasise your commercial awareness and ability to analyse reports and figures. Include any experience you have with premium service markets, as this is important for the ideal candidate profile.

Showcase Your People Management Abilities: Provide examples of how you've motivated and developed your team in past positions. This will demonstrate your capability to inspire others and create a positive work environment, which is crucial for this role.

How to prepare for a job interview at McCarthy Recruitment Limited

✨Show Your Passion for Fashion

Make sure to express your enthusiasm for the fashion industry during the interview. Share examples of how you stay updated with current trends and how this knowledge has helped you in previous roles.

✨Demonstrate Customer-Centric Thinking

Prepare to discuss specific instances where you prioritised customer service. Highlight how you ensured customers had a personal shopping experience and how you handled difficult situations effectively.

✨Highlight Your Leadership Skills

Be ready to talk about your experience in motivating and managing teams. Provide examples of how you've coached team members to achieve targets and foster a positive work environment.

✨Understand the Business Metrics

Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you have used data to make informed decisions that improved store performance.

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