At a Glance
- Tasks: Deliver outstanding customer experiences and resolve service issues with finesse.
- Company: Dynamic company focused on exceptional customer service.
- Benefits: Competitive salary with OTE of Β£31,000 and career growth opportunities.
- Why this job: Join a team where your relationship-building skills can shine and make a difference.
- Qualifications: Experience in customer service and strong problem-solving abilities.
- Other info: Permanent role based in Helsby, Cheshire.
The predicted salary is between 18600 - 21600 Β£ per year.
Job Description
Salary: OTE £31,000
Location: Helsby, Cheshire
Role: Permanent
Are you passionate about excellent customer experience? Do you thrive in a role where you can deliver an excellent end to end customer journey?
Were looking for an exceptional relationship builder with experience of identifying, investigating and resolving customer service and service delivery issues. You will en…
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Sales Advisor employer: McCarthy Recruitment Limited
Contact Detail:
McCarthy Recruitment Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Advisor
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
β¨Tip Number 2
Prepare for those interviews! Research common questions for Sales Advisors and practice your answers. We want you to shine when discussing how you can enhance customer experiences and resolve issues.
β¨Tip Number 3
Showcase your skills! Bring along examples of how you've successfully built relationships with customers or resolved service delivery issues in past roles. Real-life stories can make a huge impact!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Advisor
Some tips for your application π«‘
Show Your Passion: When writing your application, let your passion for excellent customer experience shine through. We want to see how you can contribute to delivering an outstanding end-to-end customer journey.
Highlight Your Skills: Make sure to showcase your relationship-building skills and any relevant experience in resolving customer service issues. We love seeing specific examples that demonstrate your ability to identify and tackle challenges.
Be Authentic: Donβt be afraid to let your personality come through in your application. Weβre looking for someone who fits well with our team culture, so being genuine will help us get to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itβs the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at McCarthy Recruitment Limited
β¨Know Your Customer Experience
Make sure you can talk about your previous experiences in delivering excellent customer service. Think of specific examples where you resolved issues or improved a customer's journey. This will show that you understand the importance of customer satisfaction.
β¨Build Rapport
During the interview, focus on building a connection with your interviewer. Use their name, maintain eye contact, and smile. This will demonstrate your relationship-building skills, which are crucial for a Sales Advisor role.
β¨Prepare for Common Scenarios
Anticipate questions related to handling difficult customers or resolving service delivery issues. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly outline how you've successfully navigated similar situations in the past.
β¨Show Enthusiasm for the Role
Express your passion for providing an excellent customer experience. Research the company and its values, and be ready to discuss why you want to work there specifically. This enthusiasm can set you apart from other candidates.