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- Tasks: Support orthopaedic teams by managing logistics and customer support.
- Company: Fast-growing medical devices organisation transforming orthopaedic surgery.
- Benefits: Competitive salary, full-time role, and a chance to make a real impact.
- Why this job: Join a friendly team and contribute to life-changing medical technology.
- Qualifications: Strong organisational skills and a proactive, customer-focused mindset.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Frodsham
Salary: £28,000 - £30,000
Contract: 6-Month FTC, Full-Time (Monday-Friday)
Ready to join a business that's transforming the future of orthopaedic surgery? Our client is a fast-growing, forward-thinking medical devices organisation supporting orthopaedic teams across the UK. As a Sales Support Co-ordinator, you'll play a pivotal role in ensuring critical medical equipment reaches hospitals nationwide. If you thrive in a varied, fast-paced role and pride yourself on accuracy, ownership and customer focus, this is an exceptional opportunity to make a genuine impact within a friendly and ambitious team.
Why This Role Stands Out
- Be part of a rapidly expanding medical technology organisation
- Support orthopaedic surgical teams at a crucial operational level
- Get involved across logistics, operations, marketing and customer support
- Join a supportive, agile UK team making a real difference
A Day in the Life
You'll be essential to keeping UK operations running smoothly by:
- Providing logistical support to field operations across the UK
- Managing office-based inventory, preparing and shipping implants and instruments for:
- Customer stock replenishment
- Loan kits for surgical procedures
Key Responsibilities
- Deliver first-class customer support via phone, email and order handling
- Organise loan kits, prepare checklists and produce delivery notes using the Inventory Management System
- Receive, inspect and accurately record all goods delivered
- Pick, pack and prepare shipments in line with customer requirements
- Arrange dispatch and ensure all documentation is complete and accurate
- Raise purchase and sales orders with precise data input
- Liaise with carriers, track shipments and resolve any delivery issues
- Maintain detailed records of all UK sales orders
- Support the Managing Director with conferences and events
- Work with the international marketing team on UK promotional activity
- Provide wider operational support to the sales team
- Manage invoicing, payments and customer account queries
- Assist with additional duties as required
What You'll Bring
- Strong organisational skills and exceptional attention to detail
- A proactive, adaptable approach with confidence to take initiative
- Excellent communication skills with a customer-focused mindset
- Competent IT skills and confidence working with numbers
- Ability to manage key operational processes independently
- Well-developed time-management and prioritisation skills
- Sales or marketing experience is beneficial for future projects
If you are positive, detail-driven and keen to grow your career within a developing medical devices organisation, we'd love to hear from you. Apply now for immediate consideration.
About McCarthy Recruitment
This vacancy is managed by McCarthy Recruitment - an award-winning multi-sector recruiter dedicated to helping people secure their perfect role.
The Legal Bit
We are an equal-opportunities employer and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying, you consent to McCarthy Recruitment storing and processing your personal data in accordance with GDPR. To access, restrict or erase your data, please contact our office.
Commutable From: Frodsham, Warrington, Runcorn, Northwich, Tarporley, Ellesmere Port.
Sales Support Co-Ordinator in Frodsham employer: McCarthy Recruitment Limited
Contact Detail:
McCarthy Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Co-Ordinator in Frodsham
✨Tip Number 1
Network like a pro! Reach out to people in the medical devices industry, especially those connected to orthopaedics. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and how they support surgical teams. This will help you tailor your answers and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your communication skills! As a Sales Support Co-ordinator, you'll need to be clear and concise. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Sales Support Co-Ordinator in Frodsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Co-ordinator role. Highlight your organisational skills and attention to detail, as these are key for this position. We want to see how your experience aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've provided excellent customer support or managed logistics in the past, as this will resonate with us.
Show Off Your IT Skills: Since the role involves using an Inventory Management System, make sure to mention any relevant IT skills you have. If you've worked with numbers or data management before, let us know! This will show that you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get you into the process. Don’t miss out on this opportunity!
How to prepare for a job interview at McCarthy Recruitment Limited
✨Know the Company Inside Out
Before your interview, take some time to research the medical devices organisation. Understand their mission, values, and recent developments in orthopaedic surgery. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Sales Support Co-ordinator, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed logistics or inventory. Be ready to discuss how you prioritise tasks and ensure accuracy in your work.
✨Demonstrate Customer Focus
This role requires excellent customer support skills. Think of specific instances where you went above and beyond for a customer. Highlight your communication skills and how you handle inquiries or issues, as this will resonate well with the interviewers.
✨Prepare for Operational Scenarios
Expect questions related to operational processes, such as managing shipments or handling invoicing. Brush up on relevant terminology and be prepared to discuss how you would approach these tasks. Showing that you can think on your feet will impress the interviewers.
