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- Tasks: Lead and inspire a dynamic team in a fast-paced retail food environment.
- Company: Join a growing, people-focused business that values customer excellence.
- Benefits: Enjoy competitive salary, store discounts, free parking, and career development opportunities.
- Why this job: Be part of a vibrant culture where your leadership can make a real impact.
- Qualifications: Minimum 2 years experience in retail or food management; Cantonese or Mandarin preferred.
- Other info: This role is managed by McCarthy Recruitment, dedicated to helping you succeed.
The predicted salary is between 28000 - 35000 £ per year.
Location: Various UK Locations
Salary: Up to £35,000 per annum
Role: Permanent Full-Time
Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. This is an excellent opportunity to work with growing, people-focused businesses in vibrant environments.
Essential: Candidates will not be considered for this role without a minimum of 2 years experience in store retail, food retail or restaurant management.
About the Role:
As a Deputy Store Manager, you will be at the forefront of delivering excellent customer service and driving your team to exceed targets and expectations. You will play a key role in mentoring and inspiring your team to provide top-tier service, maintain high standards, and contribute to business growth.
Key Responsibilities:
- Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development
- Foster a culture of customer excellence by ensuring all staff are trained and knowledgeable about products and services
- Drive sales and service by managing staffing levels, stock availability, and customer satisfaction
- Assist the Store Manager in managing performance, setting team goals, and ensuring targets are met
- Work with the Store Manager to recruit and train colleagues to a high standard by sharing knowledge and skills
- Maintain high standards of the stores presentation, ensuring it is the best in class
- Be a hands-on leader, taking responsibility for the daily operations of the store, and stepping in when necessary to support staff in key areas
You:
- Fluent in Cantonese or Mandarin (preferred but not essential)
- A natural leader with the ability to inspire, coach, and motivate a team
- Proven experience in a fast-paced retail or food environment
- Results-driven with a strong work ethic and a passion for customer service
- A can-do attitude with a focus on achieving team and personal success
- Articulate and able to communicate effectively with team members and customers alike
Ideal Candidate:
- Previous experience in a retail management position or similar fast-paced environment
- A passion for people development, customer service, and business performance
- Ability to thrive under pressure, manage multiple tasks, and ensure excellent delivery
- A strong communicator who leads by example and delivers results
- Experience in managing stock inventory, including ordering and replenishment
Benefits:
- Career development and progression opportunities
- Competitive salary, store discount and free on-site parking
- Ongoing training and support to help you succeed in your role
- A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potential
If you are a passionate and driven Deputy Store Manager or Team Leader who thrives in a high-energy, customer-focused environment, APPLY NOW for immediate consideration!
Deputy Manager in New Malden employer: McCarthy Recruitment Limited
Contact Detail:
McCarthy Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in New Malden
✨Tip Number 1
Make sure to highlight your leadership skills during any conversations or interviews. Share specific examples of how you've successfully managed teams in the past, as this role requires a strong ability to inspire and motivate others.
✨Tip Number 2
Familiarise yourself with the latest trends in food retail and customer service. Being knowledgeable about current industry practices can set you apart and show that you're proactive and passionate about the sector.
✨Tip Number 3
Network with professionals in the food retail industry. Attend local events or join online forums where you can connect with others in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
If you speak Cantonese or Mandarin, be sure to mention this in your discussions. Even though it's not essential, it can be a significant advantage in a diverse retail environment and may help you stand out to employers.
We think you need these skills to ace Deputy Manager in New Malden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly in food retail or catering. Use specific examples to demonstrate your leadership skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team development. Mention your experience in fast-paced environments and how you can contribute to the store's success.
Highlight Language Skills: If you speak Cantonese or Mandarin, be sure to mention this in your application. Even if it's not essential, it could give you an edge over other candidates.
Showcase Your Leadership Style: In your application, describe your leadership style and how you inspire and motivate your team. Provide examples of how you've successfully managed staff performance and driven sales.
How to prepare for a job interview at McCarthy Recruitment Limited
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully mentored or developed team members in the past, highlighting your leadership style and the positive outcomes.
✨Understand the Business
Familiarise yourself with the company's values and goals. Be ready to discuss how you can contribute to their success, particularly in driving sales and enhancing customer service. Showing that you understand the business will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a retail environment. Think of scenarios where you've had to manage stock levels, handle customer complaints, or motivate your team under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Passion for Customer Service
Since this role focuses heavily on customer satisfaction, be prepared to discuss your approach to delivering excellent service. Share specific examples of how you've gone above and beyond for customers and how you plan to instil this culture within your team.
