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- Tasks: Lead and inspire a diverse team in a vibrant food retail environment.
- Company: Join a growing, people-focused business in the heart of Chinatown, London.
- Benefits: Enjoy competitive salary, store discounts, free parking, and career development opportunities.
- Why this job: Be part of a dynamic team that values customer service and personal growth.
- Qualifications: Must speak Cantonese or Mandarin and have 2+ years in retail or food management.
- Other info: This role offers ongoing training and support to help you succeed.
The predicted salary is between 28000 - 42000 £ per year.
Location: Chinatown, London
Salary: Up to £35,000 per annum
Role: Permanent Full-Time
Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. This is an excellent opportunity to work with growing, people-focused businesses in vibrant environments.
Essential: Candidates will not be considered for this role without a minimum of 2 years experience in store retail, food retail or restaurant management.
Language Skills: Cantonese or Mandarin speaking is essential.
About the Role: As a Deputy Store Manager, you will be at the forefront of delivering excellent customer service and driving your team to exceed targets and expectations. You will play a key role in mentoring and inspiring your team to provide top-tier service, maintain high standards, and contribute to business growth.
Key Responsibilities:
- Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development
- Foster a culture of customer excellence by ensuring all staff are trained and knowledgeable about products and services
- Drive sales and service by managing staffing levels, stock availability, and customer satisfaction
- Assist the Store Manager in managing performance, setting team goals, and ensuring targets are met
- Work with the Store Manager to recruit and train colleagues to a high standard by sharing knowledge and skills
- Maintain high standards of the stores presentation, ensuring it is the best in class
- Be a hands-on leader, taking responsibility for the daily operations of the store, and stepping in when necessary to support staff in key areas
You:
- Fluent in Cantonese or Mandarin
- A natural leader with the ability to inspire, coach, and motivate a team
- Proven experience in a fast-paced retail or food environment
- Results-driven with a strong work ethic and a passion for customer service
- A can-do attitude with a focus on achieving team and personal success
- Articulate and able to communicate effectively with team members and customers alike
Ideal Candidate:
- Previous experience in a retail management position or similar fast-paced environment
- A passion for people development, customer service, and business performance
- Ability to thrive under pressure, manage multiple tasks, and ensure excellent delivery
- A strong communicator who leads by example and delivers results
- Experience in managing stock inventory, including ordering and replenishment
Benefits:
- Career development and progression opportunities
- Competitive salary, store discount and free on-site parking
- Ongoing training and support to help you succeed in your role
- A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potential
If you are a passionate and driven Deputy Store Manager or Team Leader who thrives in a high-energy, customer-focused environment, APPLY NOW for immediate consideration!
Deputy Manager employer: McCarthy Recruitment Limited
Contact Detail:
McCarthy Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Make sure to highlight your leadership skills during any interviews. Share specific examples of how you've successfully managed teams in fast-paced environments, as this is crucial for the Deputy Store Manager role.
✨Tip Number 2
Since fluency in Cantonese or Mandarin is essential, be prepared to demonstrate your language skills. Practise common retail scenarios in these languages to show your ability to communicate effectively with both customers and team members.
✨Tip Number 3
Familiarise yourself with the latest trends in food retail and customer service. Being knowledgeable about current market practices can set you apart and show that you're proactive about your professional development.
✨Tip Number 4
Network within the food retail industry, especially in London’s Chinatown. Attend local events or join relevant online groups to connect with professionals who might provide insights or referrals for the position.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly in food retail or catering. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team development. Mention your fluency in Cantonese or Mandarin and how it can benefit the store's diverse clientele. Use specific examples from your past roles to illustrate your leadership style.
Highlight Relevant Experience: In your application, clearly outline your previous roles in retail management or similar environments. Focus on your experience in mentoring teams, managing stock inventory, and achieving sales targets, as these are key responsibilities of the Deputy Store Manager role.
Showcase Your Leadership Skills: Demonstrate your ability to inspire and motivate a team in your application. Provide examples of how you've successfully led a team in a fast-paced environment, and how you foster a culture of excellence and customer service.
How to prepare for a job interview at McCarthy Recruitment Limited
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on mentoring and developing staff.
✨Highlight Your Customer Service Experience
Customer service is key in this role. Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction, and how you trained your team to do the same.
✨Demonstrate Your Language Proficiency
Fluency in Cantonese or Mandarin is essential for this position. Be prepared to showcase your language skills during the interview, perhaps by discussing your previous experiences in a bilingual environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a fast-paced retail environment. Think about challenges you've faced and how you overcame them, particularly in managing stock or staff performance.
