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For Companies At a Glance
- Tasks: Support homeowners, manage events, and provide excellent customer service in a vibrant environment.
- Company: Join McCarthy Stone, a leading company dedicated to enhancing retirement living.
- Benefits: Enjoy flexible hours, competitive pay, pension plans, and beautiful surroundings.
- Why this job: Make a positive impact on older people's lives while developing your career in a supportive culture.
- Qualifications: Strong communication skills, customer service experience, and a proactive attitude are essential.
- Other info: Flexible shifts available across Storrington and West Sussex; mileage paid.
Do you take pride in delivering excellent customer service?
Do you get satisfaction from a role that involves multi-tasking and finding solutions?
Do you enjoy organising and facilitating social events?
McCarthy Stone are looking for a Relief House Manager to join the team to cover ad hoc shifts around Storrington and West Sussex area of England.
Hours: Flexible hours to be agreed with Operations Manager
Hourly rate : £13.37 per hour
Mileage will be paid.
Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings.
About the Role of a Casual House Manager
We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service.
Some of the Casual House Manager duties within this role include:
The successful candidate will have the following key competencies:
As part of McCarthy & Stone Management Service, a successful and fast expanding national company, you’ll get all the support you need to help you meet your career goals.
Why Apply?
McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.
Could this role be the perfect job for you?
Relief House Manager employer: McCarthy and Stone
Contact Detail:
McCarthy and Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief House Manager
✨Tip Number 1
Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to customer service and community will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your experience in customer service roles when networking. Engage with current employees on platforms like LinkedIn to gain insights about the company culture and expectations, which can give you an edge in conversations.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled multi-tasking and problem-solving in previous roles. This will demonstrate your ability to thrive in a busy environment, which is crucial for the Relief House Manager position.
✨Tip Number 4
Consider volunteering or attending events related to elderly care or community services. This not only shows your commitment to the role but also helps you build relevant connections that could support your application.
We think you need these skills to ace Relief House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the Relief House Manager role. Emphasise your ability to multi-task, problem-solve, and manage events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to high-quality customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, focus on key competencies such as communication skills, reliability, and flexibility. If you have experience in health and safety or first aid, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at McCarthy and Stone
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share specific examples of how you've delivered outstanding service in previous positions. Highlight your ability to handle difficult situations with a positive attitude.
✨Demonstrate Your Multi-tasking Abilities
The Relief House Manager position involves juggling various tasks. During the interview, discuss instances where you've successfully managed multiple responsibilities at once, and how you prioritised effectively to meet deadlines.
✨Emphasise Your Problem-Solving Skills
This role will require you to deal with emergencies and unexpected situations. Be ready to talk about challenges you've faced in the past and how you approached solving them, showcasing your resilience and quick thinking.
✨Familiarise Yourself with Health and Safety Protocols
Having an awareness of basic health and safety is advantageous for this role. Brush up on relevant regulations and be prepared to discuss how you would ensure a safe environment for homeowners during your interview.
